We have stayed at this hotel for the past 10 years and this time the experience was sub par. The corridors and the elevaror were very dirty, The bathroom had issues - the sink drain was broken. Breakfast was also disappointing. The server was very attentive, however when she brought out the food it was cold and not tasty. The scrambled eggs did not taste good and the omelette was also not great. The sausage, bacon and potatoes were cold.
Bettina
Bettina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Patti
Patti (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 25 日
Could be better
Need more lights in the room. The tub need to be fix. Water goes down slow
SEAN
SEAN (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 25 日
Discussing
The hotel is filithy the elevator doors are filithy the loony smelled like bad Chinese restaurant. The floor by the bar my shoes stick to the floor. Room was below standar bathroom just ok.
This is a management problem not an employee problem Management sets the bar the employees just follow.
I would not stay at hotel again nor put any of my employees there.
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Sandi
Sandi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Our sink did not drain, we had to use tub for brushing our teeth
Stasha
Stasha (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
Decent spot near airport
Decent place to stay after airline flight was cancelled. They sent the shuttle right away when I called. Room was clean. The gym equipment was limited and old. Pool small and ok.
Staff were friendly and responsive.
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 11 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 6 日
Water temp is inconsistent.
Water in the shower would only stay warm for about 30 seconds before getting cold for 1-2 minutes. Then it would get warm again for another 20-30 seconds.
Frustrating experience after the end of a long travel day.
Robert
Robert (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Hotel is great...food not so much
restaurant food and speed of service left a lot to be desired. Hotel otherwise is great. Dinner though showed up at 7:05...took till 7:20 to get a menu, 7:30 to get a drink and by 7:55 meal finally arrived!
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Kyle
Kyle (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 27 日
STEPHEN
STEPHEN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 23 日
PATRICK
PATRICK (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 23 日
Julee
Julee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
kenny
kenny (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
PATRICK
PATRICK (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Susan
Susan (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
Tuomas
Tuomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Melinda
Melinda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
clean , friendly great service
Tyler
Tyler (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 11 日
Good stay
Rick
Rick (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Good location near the Albany International
Goods and clean rooms.
Some noise from room next door pass through the walls I can hear the other guests speaking and chatting very late night.
Orlando Rivera
Orlando Rivera (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Hotel is a bit older but the staff was nice and it was in a good location.
Rebecca
Rebecca (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Great stay
I always stay here when I fly out of Albany because it’s clean, safe, and comfortable.