A couple of unexpected things sort of put us off of this place. The fact that there was no parking anywhere near the Casitas was inconvenient at the very least. We were not comfortable being Golf carted all over the property just to run back to her car or whatever.
They have 180 Casitas, and some of them are much nicer location than others. We were given a Casita that was situated behind a dead tree with virtually no sunlight. Indicated we are very disappointed and were able to move to a much nicer space.. All in all, a unique experience, but wouldn’t recommend wholeheartedly. One other note, everything in the rooms, including air-conditioning is kind of dated. An upgrade is definitely
In order.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Repeaters…
The place is amazing. Our third time there. Will be back!
Shawn
Shawn (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Gorgeous property
Gorgeous, romantic, secluded. Beautiful property and very well kept. We were there 10 years ago and it was just as nice. Property hasn’t gone downhill at all and has been very kept up. We had trouble getting people answer the phone at room service. Room service was slow, food not warm etc. very disappointing for such a secluded place. but other than that we enjoyed our stay very much. Front desk was very accommodating, letting us add an extra night onto our room at the last minute.
Genie
Genie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Hilary
Hilary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
kevin
kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
SIERRA
SIERRA (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Courtney
Courtney (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
We LOVED everything about this hotel!!
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Peaceful and romantic stay
Fantastic magical place. I did not have a good experience with room service. The two times I tried it the first time no one answered the phone and we called and let the phone ring for a long time several times we finally gave up and skipped breakfast. they did have an option to leave our name and number and they would call us back and we did that but no one ever called us back, the second time we ordered my food was cold and we complained and they sent a new plate of food right away, but I was disappointed that it was cold in the first place. The rest of the service was fantastic at the hotel and it was our stay and I’m sure we’ll stay there again and highly recommend it to others. .
Genie
Genie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Perfect stay other than the beds!
Amazing in a million ways. Would happily stay here again. However, the beds are tiny. We had two beds for me and my two young adult children – there is no way 2 human beings over the age of six could fit in one of those beds. We asked for a cot and was told we couldn't get one. That was a big disappointment, but everything else about the hotel and the resort were wonderful. I would welcome hearing back from the management about this.
Michele
Michele (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Kathleen
Kathleen (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月11日
Ally
Ally (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Elias
Elias (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Aaron
Aaron (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Love the property, the rooms and the dining.
Everything is fantastic.
Felicia
Felicia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
steven
steven (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月25日
Ross
Ross (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月20日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
amazing experience
Harpreet
Harpreet (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月17日
Beautiful grounds, but very inexperienced and untrained staff. Bad service, food not good.
Harlan
Harlan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月14日
We loved our stay here! It is such a beautiful resort and everyone was so nice. The room was fantastic and very clean. We plan to stay here again!