Scam Alert - I paid an extra $23 for Breakfast for 2 on hotels.com. Unfortunately the hotel is only giving me breakfast for 1. I even showed them the screenshot on my phone showing breakfast for 2 paid. Virtual agents at hotels.com are useless. You just get in an endless loop to nowhere! I’ve asked for a real person to call me. Apparently there is no escalation beyond virtual agents for customer service at hotels.com.
Murray
Murray (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Patrick
Patrick (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Kristina
Kristina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Lovely stay.
We were given an upgrade when we requested not to be on a floor with hockey teams. The receptionist was lovely and accommodating. The breakfast buffet was excellent and included lots of choices. Parking was great, although not included.
Environmental soaps etc. Comfortable room
Gayle
Gayle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Harald
Harald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Melissa
Melissa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月4日
Had to walk half a mile to room 424.
TV kept breaking up was told it was the service provider. Open the patio door for some air and it froze open. Had to use the blow dryer to melt the bottom of the door to get it closed.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Great one night stay
Our room was very clean and the bed was very comfortable. We ate at the restaurant for dinner. The food was delicious, reasonably priced and the service was excellent. We used the pool which was clean.
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Short stay
Lovely rooms, nicely renovated but not sound proof at all, soooo many noises and bangs all night long. Loved the shower. Parking garage area bit dodgy. Good breakfast.