The stay was good. However, one of the front desk women smelled horribly. It was to the point of making me sick with her body odor. Please let them know it is not very welcoming to guests.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 3 日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 2 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Great location, nothing else
The Castle Hotel is all about location. Wathing the William's Tower day and night from.your windows is quite a treat, but that's almost all what they have to offer. Could be an average 3 Star hotel at any other place. Housekerping was terrible: dirty non working windows, no vaccunn the very wasted carpeta never during our 5 nights booking. The welcome dish at arrival was a nice touch, but would not consider eating nothing with room service since u could watch the same plates during long hours laying on the floor with dirty linnen! Breakfast ok. Not a fan of the extra £ 5,oo + service for each Eggs Royal, if included in the room & breakfast quote as usual sounds better for me. During my last couple of tours of the UK post pandemic I've found very poor service and many so called 4 or 5 stars hotels badly managed and un need an update son.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
Gilles
Gilles (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Super nice staff and very nice hotel, AMAZING location across from Windsor castle!!
grace
grace (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Angela
Angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Mike
Mike (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Hiu Yan
Hiu Yan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Great
Great location lovely hotel and staff great.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Dale
Dale (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
Satisfactory
Nice cool room but lady on reception was very unwelcoming