I tried 3 different emails & on hold for 15 minutes to try to book parking before arriving and did not get a response. I phoned again on the morning we were due to arrive & was finally able to book parking. It is valet parking as the hotel is in the city centre, £48 a night but we thought the best option.
The hotel itself was beautiful. Our room was well equipped with tea, coffee machine, air-con & fridge. I requested a room with bath which was honoured. The bed was a good size although it felt a little like a water bed if the other person moved! Pillows were big & comfortable. Lovely decor.
We had drinks in the Morse Bar & were served by a lovely gentleman in a suit whose name we didn’t get but he was great. There is limited seating in the bar but there is another bar in the restaurant with bar stools at the bar.
I had a massage in the spa which was much appreciated and well done.
We were greeted warmly by all staff that we encountered.
Apart from the email/parking issue we would recommend.
Tracey
Tracey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Great location
Good hotel in a great location in Oxford. Plenty of college sites to explore.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Oxford Break
Lovely Victorian style hotel with a comfortable room. Everything very clean and tidy. Reception service was efficient and friendly. Service in the bar was disappointing since we only had two drinks and the bar staff managed to do something wrong on both. The cooked breakfast would have been much better had the food been hot or even warm. The selection of foods on offer was very good.
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
GOZEM
GOZEM (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
For the price I paid this was not good value for money. Expensive, small room. I needed photo ID to check in, apparently policy, although nobody could show me the policy. Luckily I had my drivers licence with me. Unpleasant desk staff and really I would not go back
Deborah
Deborah (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
The room was unbearably hot and the windows didn’t open. Besides that it was a beautiful hotel and the staff were exceptional.
Bradley
Bradley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Francois
Francois (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Malcolm
Malcolm (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 13 日
Nice Hotel, must work harder on the experience.
There was a problem with the hot water, so we had luke-warm showers for the week.
The hotel is very nice, perfect location. The staff were individually nice, but they seemed under-trained for that type of hotel.
Barry
Barry (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
Service left much to be desired. After my stay, there was an unknown and unexpected charge on my credit card. The front desk was completely unresponsive when I called. The person I spoke to - Manish - never responded and no one picked up the phone after. So if you're staying at this hotel, watch your credit card for charges and hope you won't need any after-stay service.
Lin
Lin (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 1 日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 29 日
We always stay here when in Oxford because it ticks all the boxes. The location is perfect in the centre of town, the staff are super friendly, the beds are some of the comfiest ever and the building is beautiful!
Katy
Katy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 23 日
Unfortunately we have returned from the Hotel today, so very disappointed that we had no hot water throughout our stay. Not great when you can’t have
a hot shower before going out for the evening nor getting up in the morning. Not what I would expect from a 5 star Hotel. The staff did try to help, but they could not offer any solution. So disappointed