The hotel room is spacious, clean and comfortable.
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年7月31日
非常好!
wu
wu (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月30日
minghua
minghua (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
Perfect
Jiang Zheng
Jiang Zheng (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
Wai FUNG Idy
Wai FUNG Idy (9 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月14日
Betty
Betty (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月9日
Actually All of the services and staff are excellent. Except There are only insufficient of laundry facilities need to be more machines supply to use in order to keep waiting for the guests .
Wai FUNG Idy
Wai FUNG Idy (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月5日
its good
Maorong
Maorong (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月29日
Tao Lee Bessie
Tao Lee Bessie (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月30日
家具有些老旧
Li
Li (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年4月2日
I stayed there for 6 nights. After the first night, I asked to change the room because the air conditioner was noisy and disturbed my sleep. They promised verbally, but in the end they said there were no rooms and gave the room to the guest who checked in. I asked to change the room in the morning, and the front desk said they would clean it and change it after 3 pm. After 3 pm, they told me that the room was given to the new guest. This experience was very bad. Hilton will not be my choice of accommodation next time.
Customer service very slow and unresponsive. The staff seems overstretched. The guest service line is often busy or you’re put on hold for a long time. Also, there is too much outside noise in neighboring rooms with big gatherings.