維斯塔中央維斯塔湖萬怡酒店

This is the best hotel I have stayed at in a long time. While it was under construction, the team at Marriott was fantastic. Their enthusiasm really started our trip off strong. We felt special the moment we walked through the door and Ray gave a full spill on why 8s are not great. (As a business person I fully agree). We then were welcomed to an expanded room for the same rate that had separate lounging areas and my name on the TV. Super amazing night and honestly missed the excitement at our other hotels. Definitely a 15 out of 10 for me, Ray!

Under construction

Sadly this is far from a 4 star hotel. Beds are very hard and uncomfortable, pillows were not much better. Towels were very thin and scratchy. Parking is a bit of a nightmare due to the construction. At check in we were given the incorrect room #, then the next day the door wouldn't open. It was blamed on the updating going on and not enough wear on the new door hardware....strange. Staff was very nice.

It was great. Very affordable.

Very clean, staff very friendly and helpful. Will stay there again on our next trip.

Super great front desk workers. Genuinely happy and helpful.

The guest services ladies were sweet, but we're not forth coming with certain information like the pool wasn't warm, our room we did ask to move rooms but they didn't inform us it was in the oldest, party zone of the hotel like we couldn't get WiFi, the shower water took 15 minutes in between showers to drain gross. An even I called for help to the front desk she said I'll send someone up no one ever ever showed up or called us. The only helpful person was a young Maintenance man whom tried to help us, he did get us Xtra towels which I called for they never came. I was more upset the hotels.com said continental breakfast that was a lie, there was supposed to be a splash pad for my daughter's that was a lie and I was charged 26. Dollars to park my own car. Nothing was offered to be discounted or a simple apology for nothing being like it was advertised. It was all under construction, I just wish we were told before booking.

Absolutely outstanding staff...so loving and helpful...they went above and beyond i would stay here again....

Only stayed one night, but the staff was pleasant and helpful. There was a mix up where I booked a double bed, two room suite and was initially issued a one room, king bed; the staff quickly corrected the mixup without hesitation. I was unaware of any onsite parking fee and the evening manager surprisingly dismissed the charge.... again, super helpful and polite staff!