First of all, the "suite" we were given is in a motel portion of the complex, which isn't clear in the pictures, it's terrible. Then if you want to speak to the front desk agent, you have to line up for a minimum of 20 minutes to speak to them! There's also people lined up just to buy snacks! On the second day, there was no water - couldn't use the toilet or the taps. I was told it would be back on in 30 mins (this was in the AM). So we waited ALL DAY, went for dinner, when we returned STILL NO WATER. I went to the front desk, there I overheard a different front desk agent telling another guest that it would be back on in 30 mins (as though it was a NEW problem). I said, no you told me that 6 hours ago, this needs to be fixed or I want to be moved to another hotel and I am not paying for this room. It came back on about 30 mins later. The GM, Sarah Preston left me a message, I missed the call but left two messages for her and never got a return call. They charged us full price despite not having water or being able to use the toilet for an entire day. This place is awful. It's beneath Marriott standards to have this hotel. We should have been put in another hotel and compensated for the inconvenience in some manner. Terrible hotel. Don't stay here. As well, the rooms are SO dark, there is just little lamps and light strips to light the rooms - no overhead lights.