The picture is online make the hotel look great, it's not that great. Forgot to finish painting the ceiling and walls in our room. There was mildew stains on the bottom of the shower curtain, very low water pressure. One plus, the bed was very comfortable .
Dixie
Dixie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 17 日
The staff were very good and helpful. More deep cleaning and water stain removal are in order. Caulking around the tub and grout need to be bleached.
Sandra
Sandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 22 日
Becki
Becki (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 22 日
Trent
Trent (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Comfortable room
Hotel was comfortable but room I had could you use some renovation. Slight smell of smoke in the room however bed was comfortable.
Cynthia
Cynthia (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 6 日
Worst hotel we have ever visited
There were bugs on the bathroom floor. When we checked in, there were only a few sheets of toilet paper on the roll. We had to call down for more. The shampoo dispenser was empty and we had to call down for more when we checked in. The beds were very Soft and mushy. Most probably quite old. My wife woke up one morning with a few bites on her arm. We think these may have been bedbugs. The wall plugs in the room were in such bad condition that we had trouble keeping our cell phones charged because the receptacles wouldn't hold Properly. The first morning that we were there for breakfast, the waffle machine was out of batter so we couldn't have waffles. I asked the person at the front desk what was happening and he said that we would have some the next morning. The next morning, the entire waffle, machine and table that it was on was gone. The scrambled eggs that they served. We're dried out and hard. After the second night, we packed our bags and moved to the sleep in and suites. It was a much nicer place! We originally went to this place because it was close to the wings event center. Everything is pretty close in Kalamazoo and there is no reason why anyone should ever stay at this hotel.
Les
Les (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 2 日
First Impressions were overcome.
As I was checking in, I asked to be placed close to the elevator. He said I asked for accessible which is room 200, which is way down the hall. It was difficult walk Strike one but the only strike. The breakfast was as advertised fresh hot and healthy. The room was moderately clean. We could get in and out of the hotel easily. The most pleasant surprise was the cable tv we got both the Detroit Tigers and Detroit Red Wings. We had a pleasant evening.
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Lovely room-large bathroom, comfy bed! We were just there overnight to attend a show at Wings Stadium.We would have been happy to stay longer. Will definitely book there again
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 23 日
Not very clean
The bathroom was filthy. I had to ask for toilet paper. We found cockroaches in the bathroom. I would not stay there again. There was hair and dirt on the floor in the bathroom. Mascara or something black on the pillows. Beds were made though. Very disappointed since it is a choice hotel
Shelly
Shelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 22 日
Tv did not work, told front desk multiple times. Toilet would flush, kept over flowing. Had to be plunged several times in the 2 night stay.
Kirk
Kirk (2 晚家庭旅程)
Orbitz 真實旅客評價
6/10 不錯
2025 年 3 月 12 日
The pool wasn't operable when we were there. The area was pretty sketchy and it wasn't very clean.
Craig
Craig (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 24 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 22 日
No smoke detector in the room but wires were exposed, multiple stains on the floor between the beds. Windows looking outside of room was covered in bird poop. Breakfast was horrible as well
Tim
Tim (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Darriel
Darriel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Jan
Jan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Cheryl
Cheryl (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 8 日
It is an older property, but clean.
Melanie
Melanie (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 2 日
Barbara
Barbara (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 26 日
There was cockroach’s in the room, and bathroom and had a musty smell even with the air flowing. Very bad
I reported to the desk operator and he reported to the housekeeper. 😠
Lindsey
Lindsey (1 晚友伴旅程)
Orbitz 真實旅客評價
10/10 完美
2024 年 10 月 3 日
Darriel
Darriel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 30 日
We had the king room with the hot tub. The hot tub had rust, dirt, other peoples skin hair came out of the holes.
Amber
Amber (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 9 月 26 日
We liked this hotel but the room had bedbugs.
Angela
Angela (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 22 日
I have a suggestion for room 103....I think that it needs another chair besides just the desk chair.
Steven
Steven (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 21 日
It was very nice and we will stay there again
Leigh
Leigh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 21 日
Staff were extremely friendly but the neighborhood was a bit unnerving