The toilet backed up and front desk brought the plunger for us to plung. He didn’t call housekeeping or plunged it himself. He should have since he did bring to the room. I need towels and wash clothes and I had to go downstairs and get them.
Deanna
3 晚友伴旅程
4/10
Mala zona
ANTONIO
1 晚商務旅程
10/10
Check in process was quick done. I accidentally left my cellphone at the desk and about 1-2 minutes after entering the room, I received a call from the front desk asking if I had my phone. I was extremely grateful for the return of it.
Yvette
1 晚行程
10/10
tony
1 晚家庭旅程
8/10
The toilet paper holder was rusted and the chair at the desk in the room was torn.
Geraldyn
3 晚商務旅程
6/10
Room itself was just ok. I was charged a $100 deposit upon check-in even tho I paid fully online…not sure what it was for and didn’t get it back at checkout. Nowhere on the website did it say the pool was closed because it hasn’t been inspected for the season yet…it’s June. The mattress on the pullout couch was horribly worn and thin. It served our purpose but wasn’t anything to brag about
Donna
4 晚家庭旅程
6/10
Staff were exceptional. Overall comfort was decent, but cleanliness was ok. The last night there, I found adult and baby roaches crawling in the bathroom upon our return to the room. Not the thing I wanted to flip the light on to find!
jessica
2 晚家庭旅程
10/10
Kevin
2 晚商務旅程
4/10
Outdated; dirty carpets; hair in the shower/tub upon arrival; bed and pillows not very comfortable. I will not stay here ever again.
Kimberly
1 晚行程
10/10
Great visit will do it again
Chevese
2 晚行程
10/10
Walter
1 晚行程
4/10
The check in clerk was very rude. We asked him about places to eat in the area. He said he did not know bc he does not live there. They had no lists of local eateries or anything. I asked daily for fresh towels and finally got some on our last night. Grat location to Charlotte speedway but not sure I woyld stay again.
真實旅客
3 晚行程
10/10
The condition of the sofa bed (mattress) was terrible look like a something occurred total replacement would be nice. We felt horrible for my 17yr old having to sleep on it but it was almost midnight at check in we double maybe tripled the sheets and called it a day the pool not to inviting
真實旅客
1 晚家庭旅程
10/10
Clifton
2 晚行程
10/10
Reggie
1 晚行程
8/10
Cory
1 晚行程
2/10
Jazhyre
2 晚行程
8/10
The tv remote control didn't work and there wasn't a pad and pen to write in the room but customer service was great
Cristyal
1 晚商務旅程
10/10
It was very comfortable and clean.
Steven
3 晚家庭旅程
8/10
Nancy
3 晚行程
8/10
Adrian
1 晚行程
4/10
The paint in the room was peeling. There was an odor. It rained really bad and water leaked inside the window. The toilet paper holder and the shower curtain were broken. We will not stay here again.