I had a great stay. The staff were friendly and attentive to guests. The elevators were a little janky. My only issue was with the bathroom in the room I was in. The toilet flushing mechanism needs replaced and doesn’t flush properly. Also the shower door pushed in and doesn’t close properly. The shower is narrow to begin with and the door should swing outward and then seal shut
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Parker
Parker (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Average hotel but fair for the price
Tim
Tim (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Ultra convenient
Overall an excellent experience. The only down sides were the sleeping impediments specifically : noise from the swimming pool area and the wall mounted "spotlight" which also serves as the room climate control screen.. it is far too bright for anyone wanting a dark room to sleep in, cover it with a wash cloth or something and its fine.
stephen
stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Restaurant prices were affordable. Staff was pleasant and gave good customer service. Room was clean.
karen
karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Jacques Stewart
Jacques Stewart (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 11 日
Perfect Location to Fy JAX
I had a flight arriving late in the evening and have a long drive once on the ground. Booked this hotel to get a good sleep before traveling the next morning. The room was clean, spacious and best of all quiet. The bathroom was roomy and the water hot. I enjoyed a nice breakfast before getting on the road. The location is the absolute best for getting in or out of JAX. I'll definitely use it again.
Marie
Marie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Awesome staff and great stay
Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Everett
Everett (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Nice property close to cruise terminal.
Property was very nice. It is only 20 minutes away from the cruise terminal. The bed was very comfy and the room was well decorated and appointed. Staff was very friendly. The Frequency restaurant was good as well. Even though the hotel is on the airport, the sound wasn't an issue at all.
Christopher
Christopher (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 31 日
The a.c. was set to “on” instead of automatic at 67F. I turned it to heat and it did not work. So slept in a cold room. Woke up at 4AM to get ready for airport and the shower and sink water was Luke warm (cold), so took a cold shower as I was running out of time. Went downstairs to express my displeasures to the desk attendant and she acted like she was writing down the two issues and she did not, so no intention to tell the on coming manager. We would not want to look bad in front of the manager. So I told her I wanted a response and/or my money back and seemed outwardly indifferent all together. I sent a text to the desk person that checked me in, of course - no response. I will never stay at a Hilton hotel ever again as the one prior last year in South Florida was crap too (restaurant).
MARK
MARK (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 30 日
I Stay here often when I fly out
Susan
Susan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Cancelled Flight but comfy airport stay
The woman at the front desk, I think Dalya (?) was lovely and helpful. The shuttle driver was rude and didn’t even open the door for us when getting on.
Robin
Robin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 20 日
Staff was very friendly upon check in! Thank you. Hotel was okay for a 1 night stay and close to airport. Shuttle worked perfectly, room was okay. Rooms need some TLC, door was sticky and toliet was hard to flush. Breakfast was a typical continental.