Hotel is good but breakfast was a disappointment. I was told breakfast would
go to 10am on Christmas Day but it ended at 9am. The hot food was sitting there pretty much with few left overs so I asked if they were going to make more sausage or scrambled eggs and the kitchen lady said no, they close at 9am but I could still have the other stuff there. She could have been accommodating like what would you like sir etc but no she was not interested in helping but rather go home earlier ? No customer service at all and was on Christmas Day!!
Another issue was the deposit of $50 for incidentals? When I left, I asked about that and they told me it would take one week to be posted back to my account???
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Leigh Ann
Leigh Ann (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Not bad for a couple nights
The hotel has some updates. Things not updated need to be. Desk chair broke off arms, closet sliding door falling off, outdated bed. Service was good, typical hotel breakfast, good location.
Zachary
Zachary (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Raymond
Raymond (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
I reserved this hotel as we had an event to attend on a Friday night in downtown Alpharetta. This was within 3 miles and was much more reasonably priced than many other options which were only marginally closer. It is located just off GA 400 but I never heard any related traffic noise.
Parking is in the hotel's lot which seemed ample. There are quite a number of restaurants nearby, several within walking distance. There is also a fine dining restaurant (Cabernet) located right next door, but we did not eat there (we had dined there before). There are 100s of places to eat within a few miles.
Our check in (around 4 p.m.) was quick. We got a room on the 3rd floor at the end of the hallway. It was quiet and spacious. The sink was located outside the bathroom, which can be convenient. The bed was comfortable.
Breakfast was served from 7 - 9 a.m. (on Saturday; weekdays may be different). While they had an average variety of items, some of them had that 'from the freezer' quality. The English muffin and the yogurt were fine. Breakfast was the only part of the stay that I thought could easily have been better.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
The staff was rude. Nothing like what I’m used to other Hyatt Place stays.
真實旅客
8 晚行程
Expedia 真實旅客評價
8/10 很好
2024年10月28日
I liked it was in a nice, and quiet area. Convenient to the freeway and, walking distance to shops and eating. Other shops and eating in a short driving distance. What i didnt like is the rooms are kinda dated.
Marcus
Marcus (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Great spacious rooms.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Convenient to the Avalon and major highways. Good value. Clean and comfortable stay.
Brooke
Brooke (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Greg
Greg (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Comfort
It was very comfortable and relaxing. The overall appearance of the hotel started the being comfortable. It was very affordable, clean and pleasant to the eye. I will definitely use Hyatt again and will recommend it to anyone.
Franklin
Franklin (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月23日
My room was dusty. Dust on the alarm clock, tissue box, tv. There was string on the floors were it appeared that they did not vacuum. My room was across from the main office. The employees were laughing and talking in the hallway at full volume at 3am. When I checked in as a single woman there was a table of 4 men with a pack of beer that they were well into. The woman announced my room location.
Rebecca
Rebecca (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Laura
Laura (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Great place to stay for the evening. Great breakfast.
Ben
Ben (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月20日
Hotel is out dated and there was no water in the room.
Amorah
Amorah (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月20日
Find a different place to stay not worth the money
The room is nice. Checked in and was told breakfast was from 7-10. Went down at 915 to find no breakfast except for crumbs, no coffee, asked about more food and was told breakfast ends at 9:30. Several of us stated the site says 10 and she proceeded to tell us she didn’t care what it said breakfast is over at 9:30. Very unpleasant attitudes at the front desk. Later inquired about the shuttle service since we were going to a concert only to be informed that no one was working that could drive the shuttle. So I stated basically the website is a lie and she pretty much said yep it sure is. Will never stay at another Hyatt Place again!
Kristi
Kristi (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月19日
My husband and I have been staying at this particular Hyatt for 15 years and this last visit was so disappointing. The toilet was shut off and then after flushing it would leak water everywhere. It was too late at night to change rooms. They must have known that the toilet was leaking because they had the water shut off to the toilet when we got there. We told the lady at the front desk. She didn’t seem real surprised. Also, free breakfast is supposed to go to 10:00 am and my husband got downstairs at 9:30 and they had shut it down. Not going back unfortunately 😞
Richard
Richard (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月18日
Cynthia
Cynthia (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Micheil
Micheil (1 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2024年10月16日
Room smelled of old tennis shoes. The a/c has a regulator that controls the air no matter how cold or fast you want the air to come out!!! No comp coffee in the lobby just a very small put her of water and have to ask for a cup! The GM of this property parks her Porsche car in the disabled space like she is entitled because she is a manager!! B
Angie
Angie (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月16日
Airica
Airica (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月15日
Once I arrived at the property, my room was not ready. My bed had no bedding and the room dirty STILL. To make matter worst, there was a kid running up and down the hallway crying. I let the staff know & asked if i could move, they were not helpful. Please save your money and go somewhere you wont leave feeling ripped off. Huge waste of money and a disrespect to the Hyatt name.