Alex the manager is excellent, as is the whole staff working under him. Very helpful in every respect and the concierge makes great restaurant recommendations. The international crew have the highest English proficiency, which is very much needed. Well done.
Alfred
Alfred (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 9 日
很棒的體驗
I-HUA
I-HUA (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 27 日
Super pet friendly
I can fine dining with my big dog , isn’t it amazing😁
fan
fan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 15 日
Chih Ju
Chih Ju (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 2 月 27 日
Mun Han Marion
Mun Han Marion (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 12 月 17 日
Excellent service overall with everything close by. The size of the room is agreeable as it is because it’s Tokyo! The decor is modern with superb cleanliness standard. Breakfast were served in good portion and varieties. The only complain is the toilet needs extra ventilation for no matter how I sanitised and wiped with alcohol it still smells like concentrated piss
From hotel design, bar & restaurants, to the food & drink, guest services, staff… absolutely flawless!
Especially the lobby level manager Alex/Alessandro and his team are so professional and helpful for everything!
It’s a wonderful hotel and we will definitely go back again !
Jude
Jude (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 11 月 20 日
Ting Hin
Ting Hin (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Modern hotel with friendly staff
This is a very nice, newer hotel with friendly, helpful staff. We enjoyed our stay here.
The only thing that could've been better is if it were closer to a train stop. From Haneda Airport, we took the Limousine Bus which dropped us off at the nearby Washington Hotel and we walked about 5 minutes to the Kimpton. Otherwise it's about a 15 minute walk to the Shinjuku Station.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Virginia
Virginia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Shinjuku Springtime
The Hotel lived upto all the reviews. Excellent allround experience. Hotel facilities are excellent located centrally to Shinjuku. The rooms are a good spacious size and the bed is very comfortable! Highly recommended!