We had specifically booked a double-bed room, but upon arrival, we were informed that this preference could not be guaranteed due to our third-party booking. This was disappointing, as the room setup was an important consideration in choosing your property.
Additionally, there were several other issues that impacted our experience:
- Construction noise from the 5th floor, even though we were placed on the 4th floor.
- A dirty restroom in the lobby, which was surprising and unpleasant.
- A non-functioning refrigerator in our room, which affected our comfort and convenience.