It was Ok… the check in took almost 45 minutes due to the 3rd party (Hotels.com) not having the revised room charges on the check in (changes were made 5 days prior), so the virtual card was being declined. When you get in at 11pm from a 9 hour drive with 3 kids that are exhausted- not great. It was mostly the Hotel.com at fault here. The stay and amenities were ok. The breakfast was good and thought the staff did great with crazy holiday weekend! I would not stay here again- the Embassy next door has a very nice outdoor pool and area. Here for dance nationals over the 4th of July weekend- it was convenient to walk there- less than half a mile one way. Linens were starting to show wear, but they were clean. Not the worst place I’ve stayed by far.
LeeAnn
4 晚家庭旅程
8/10
The property charged $20 to park your vehicle on the property. I thought parking should have been complimentary. Most hotels do not charge for parking.
Sharyl
1 晚家庭旅程
8/10
Our stay was okay. I wish they had told us about the Trolley Service. We found about the Trolley Service from another guest at the hotel. Didn’t know they charged for parking at the hotel. I found that out on my bank statement. House keeper didn’t knock before she entered our room. Thank goodness we were dressed. We stayed in the room while she was cleaning , and she didn’t change our sheets. She just smoothed out the sheets and fluffed the pillows. I ask her to change the sheets, she didn’t understand English well enough to understand what I was saying. I don’t think we’ll be staying there again.
真實旅客
3 晚行程
10/10
Great Location! Clean, nice size rooms. Breakfadt was good. Beware, they have started charging $15 a night to park in their own very spacious parking lot, on top of what you pay to stay there. I probably wouldn't stay again because of that. Which is sad because it is a very nice place.
KRISTINE
5 晚行程
10/10
Bethany and Samantha were amazing! I also loved that there was breakfast blend coffee and french vanilla creamer available at breakfast.
Brandy
1 晚家庭旅程
10/10
Alijah
2 晚行程
10/10
Patti
3 晚家庭旅程
10/10
Spacious very clean rooms in a great location.
Annie
1 晚行程
10/10
It was a great experience. Thank you for the work to make it possible.
Irma
2 晚行程
10/10
We have stayed here twice before. Very nice Hotel and staff . Breakfast was great! Thank you .
Robert
4 晚行程
8/10
The room was very open. The balcony was nice. It was very clean. The pillows were very thin and the tv didnt work half the time. Was hard to figure out. Pool and hot tub were really nice and the seating area outside was nice. The staff was courteous and help with what every we needed. Location was good not downtown but everything was within walking distance.
Peggy
4 晚家庭旅程
10/10
Jessica Cecilia
1 晚家庭旅程
10/10
Our stay was very nice. Bed was very comfortable and the room was nice and clean, especially the bathroom. We'll stay there again when in the area.
Lydia
1 晚行程
10/10
Friendly staff
Loved the inground pool
Jessica
1 晚家庭旅程
10/10
Jassinee
3 晚行程
10/10
Our trip was amazing. We had so much fun. The room was nice and comfy. The breakfast was great too! The staff was very nice and friendly.
Kenneth
7 晚家庭旅程
10/10
Very nice
mark
1 晚行程
10/10
Kacie
2 晚行程
10/10
Bryan
3 晚行程
6/10
Front desk folks and breakfast could have been better
harish kumar
2 晚家庭旅程
10/10
Excellent and will gladly stay there again. The only issue is that the water would not get hot - only lukewarm. I like hot water for showers.
RANDALL
3 晚家庭旅程
8/10
Overall, the stay was fine. Front desk people were helpful. The bed was not very firm and I was uncomfortable. I suspect the mattress needed replacing since it’s sagged in the middle. The TV remote and channel selection was not coordinated. I inquired at the front desk about how to use the remote and was told that since they renovated a place the TV channels and the remote have not been able to function properly and just do the best I could.
Richard
4 晚行程
10/10
TV was not connected for some reason. Other than that it was great. WHOEVER the front desk employee was when we checked in needs a HUGE RAISE or potentially a management opportunities. Unless she already is, then that would make sense. She was incredible and made us feel at home at the first hello!