Very bad experience about their quality of service. We book a half board booking for 8 rooms which should include Dinner & Breakfast. But when we arrive, the reception told us that they didnʻt know our booking would come with dinner. After 30 mins of negotiation, the staff confirm with hotels.com (Expedia) on the situation and said we can have dinner for free.
However, when we check out on next day, another staff asked us to pay for the dinner. It take us another 30 mins to negotiate with the staff before we can barely meet our flight schedule.
This is a terrible experience for me and I am not going to stay in this Hotel anymore.
MI CHI
Hotels.com 真實旅客評價
8/10 很好
2013 年 1 月 30 日
满意
感觉不错,满意,早餐很好。
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
Johann
Johann (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Mthembeni
Mthembeni (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Julien
Julien (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
God beliggenhed
Morgenmad er rigtig god, servicen er god. Værelserne er gode, men slidte. Hele hotellet er ved at være slidt. Men det ligger godt, og personalet er flinke og hjælpsomme.
Steen
Steen (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 13 日
Rodrique
Rodrique (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Great hotel, comfortable and great shuttle service
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Susan
Susan (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Raymond
Raymond (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Renato
Renato (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Gubarwa
Gubarwa (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Clemens
Clemens (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 3 日
NOT VERY IMPRESSED
The staff were excellent
The hotel lacked the vibrancy of a 5☆ hotel. The foyer was dull and boring. The pics on the website was misleading. Should've stayed at the Marriott
Shiraz
Shiraz (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 27 日
Awesome
ADEBAYO
ADEBAYO (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Thomas
Thomas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
It’s was very clean, quiet and nice and the staff were lovely.
Popo
Popo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Alejandro
Alejandro (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 14 日
Nils
Nils (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Property was very nice. Staff were good and room was very clean. Bed was very comfortable
Tawanda
Tawanda (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 24 日
First Class
I was very pleased with the level of customer services and how clean the building and rooms were on arrival. This is my second time ayy this location and it always is always first class.
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Eccellente business hotel
Posizione strategica con navetta gratuita ogni 15 min per Mandela sq (a 800 mt). Personale gentilissimo, camere molto spaziose e ben attrezzate con letto gigante comodissimo ed ottima biancheria. Colazione eccellente . Rapporto qualità prezzo eccezionale
andrea
andrea (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
The hotel staff is amazing so friendly and helpful. It made the stay so much more enjoyable.