In the middle of stay, one of my pillow was lost after the house keeping services. Asked the hotel staff but no update after. Beside, everything is fine.
K
K (4 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 4 日
Wai Kwan Agnes
Wai Kwan Agnes (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Every room facing the mountain and with bbq
Quiet, clean and extremely good view of Fuji san.
Staff and the driver are helpful and nice.
First time have bbq together with in the breakfast
Simple and non-designer hotel, functional value for the money
Fan Ting
Fan Ting (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 19 日
NGA TING
NGA TING (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 4 月 3 日
Excellent view of Mt. Fuji from room window. Location is a bit off from tourist attractions and shopping/dining areas. Driving is recommended. Staff attitude is a big concern. The front desk staff's priority message is late check out will be charged even the occupancy rate is very low. There is no welcoming atmosphere. Room is large but the interior is much run down and old.
I was thrilled to visit Mount Fuji, but the hotel check-in process was a real downer! The receptionist was a Japanese man with a chilly attitude. He even looked down on people, making me feel like I was being discriminated against! Hands down, it was the worst check-in experience of my trip!!!