Rooms too tight, worn out. No coffee,food or breakfast. Paid for valet but car was not put away at night. Room not ready by 3pm, no room to sit and lounge for conversation with others. Heater at night had parts rattling and couldn’t sleep.
Catherine
Catherine (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Comfortable and Great Location
Great location near Union Station. Room was comfortable and near many attractions. Ride share credit was a great amenity offered as it was rainy for much of our trip.
Jerry
Jerry (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Great Gem by Capital Hill
The stay was very comfortable and very close to Union Station. It was close to the venue I was attending. The yoga mat on the room was a great plus. My only not so great feedback was the room not being cleaned until after 3pm.
Shawanda
Shawanda (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Elizabeth
Elizabeth (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月5日
Jayme
Jayme (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Dennis
Dennis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Great hotel. Ephrem was amazing
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月17日
Nuray Majd
Nuray Majd (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
DEBORA
DEBORA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Ceofia
Ceofia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Mr. and Mrs. Brown reservation was Under Ceofia Ep
I love the hotel but the first time we stayed there was the room was fabulous. This time that we became it was just like a regular hotel. There was nothing special about it. I don’t know whether because I chose the street view, but I think that the room stayed in was the George Washington, which I loved, but the biggest thing about the hotel is that it did not have the restaurant we were looking forward to ordering room service instead we had to go to Pages try to find some food to be delivered which cost us more and then he ended up having to go outside and walk off about three or four just to get us something to eat and that’s not what we were looking forward to so overall the hotel was nice. I like the happy hour from 2 to 5 although I did not indulge my husband had a glass of wine, but , not having a restaurant that can order a real service was the biggie for me. Thank you.
Ceofia
Ceofia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Stephen
Stephen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Brian
Brian (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
This place is tired
The hotel is in need of a refresh. All of the FF&E is worn and looks pretty dirty. Worse still, there is no food outlet on premises; you can't get a meal on-site. Breakfast was coffee & muffins, and that's it.
Philip
Philip (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Bruce
Bruce (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Amy
Amy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Nice hotel with not so nice staff
The location of the hotel was perfect . We were a 5 minute walk from Union Station . The hotel itself is nice. . The lobby has been decorated for the holiday . The rooms are spacious and the beds are made each day . Each room has a robe, umbrella, and a yoga mat. The front desk staff was not kind or helpful except for one helpful man who seemed to be the manager of the housekeeping staff . The front desk was unfriendly. No one even bothered to tell us which floor our room was on, how to connect to the Wi-Fi , where the gym is located or even that they offer a meager continental breakfast . I thought I’d paid for breakfast only to find out the restaurant is closed for renovation until January . They ran out of half and half this morning. Given the amount of money we pay, that should not have happened .They didn’t even tell us that there are complimentary items in each closet . We thought someone left their umbrella. Nice hotel bad customer service