It was good. Good location. People were friendly and helpful.
Joseph
Joseph (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Shereen
Shereen (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Staff was super friendly.Suit spacious. Clean rooms. Mattress a tad uncomfortable
Renee
Renee (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 30 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Susannah
Susannah (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
We enjoyed our stay - they could use some additional staff in dining area -
Sandra Teter
Sandra Teter (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
Ruby
Ruby (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
No coffee
The valet was really nice and he took care of us . The front desk was also excellent.the problem occurred when we walked into the restaurant with our coffee from Starbucks. The server wouldn’t let us have our coffee there. Ok, so we left. The next day we try the restaurant for breakfast again.This time we had no coffee with us. We asked for decaf and were told they didn’t have any. So we left AGAIN. So what were we to do ?went to the front desk and the gentleman was so nice and apologetic and he agreed with us. Was this something the server made up or is it hotel policy ?
Terence
Terence (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Amazing location, gigantic rooms. Comfortable beds, would absolutely stay here any time
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 23 日
Decent place
Staff were be very accommodating & upgraded our room. Parking valet staff were excellent & had our car ready for an early departure. Walking distance to amphitheater (20 mins.).
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Rob
Rob (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Caroline
Caroline (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
I thoroughly enjoyed my experience. Everyone was exceptionally kind, from the valet to the cook. The food was delicious; I particularly savored the shrimp and grits, and the chicken wings were simply irresistible. I also had a classic coffee martini and an old-fashioned, both of which were expertly prepared. The bartender was outstanding, and the front desk staff were both friendly and professional. The valet service was impeccable, providing helpful information to enhance my stay. I am very much looking forward to returning.
Tomecka
Tomecka (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 20 日
Service was terrible. Valets were the worst! Restaurant bar is so nice but service and food were terrible. It’s a shame!
Kelly
Kelly (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
Holly
Holly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
It was a lovely hotel. The room was generously sized. It was clean and the staff was courteous and helpful. The restaurant was excellent for breakfast. The only thing that could be a concern for some guests is that noisy heating/air conditioning in room. It didn’t bother me but some guests might find it annoying. I strongly recommend this hotel.
Marcella
Marcella (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
Great place to stay the valet manager was great.. Took care of us and was very responsive. Elevators are very tiny
Daryl
Daryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Great stay, huge room, perfect location for a show at the National. We'll be back!
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
The room was clean, quiet, comfortable, and simple. The front desk was kind and helpful. I didn’t realize I was required to use the valet and the fee of $37 each day. It was hard to find good places to eat nearby. It was rather pricey for the experience.
Jason
Jason (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 9 日
Good Hotel, Bad Valet
This is our second stay at The Commonwealth as a family. We stay here because it has proximity to the Richmond Convention Hall and the suites are large and comfortable for a family of 5. The hotel is clean and pleasant. The bed is comfortable. The suites have a microwave and fridge. The only downside is the staff. We used valet (the only option) and had to wait an hour for our car. Once I realized how late the car was, my kids and I walked to the Convention leaving my husband to wait. We missed our first session. I asked for that day's valet (about $35) to be comped and I got a runaround about needing to speak with the GM who was not there.
Lydia
Lydia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 1 日
Anton
Anton (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 27 日
We reserved a suite and expected more from a 4-star hotel. Two small windows and a pretty awkward room. We saw the room across the hall and it was much nicer, and probably the same rate. Unfortunate. Other than that, the service and people are nice. The location was good as well.
jason
jason (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 27 日
What happened to taking pride in hoteling
Hotel had no customer service what so ever. No one greeted you when you entered. No security or controls on who gets in the elevators that provide access to the floors and rooms. Bathroom only had three towels when I booked for 4 people. Bathroom sink drain was backed up, bathroom overall was not pleasant. Shower fixtures shook around when you turned on and off. And worst of it was the noisy air conditioning in the room that kept me up for two nights and ultimately caused me to check out early and find another hotel for one night. When I checked out I mentioned the issue to the front desk attendant and he said I wish I would have mentioned. It’s not my job to mention the obvious, the management should be doing full room sweeps when booked and before a customer comes in to stay. Hoteling 101. And the $37 valet charge is exorbitant. The other hotels in the area charge $25 and the one I ultimately stayed at was complimentary.