Staff was mostly helpful when needed. Biggest complaint is how disgusting the room was. The carpet was filthy and needs to be changed to smooth floors. The shower never got hot and fluctuated from warm to cold. The room smelled of humid grime, pull out bed from the couch was stained and well worn. I hope this place gets major renovations, I wouldn't stay there again otherwise. Ive stayed in multiple CS hotels and theyre usually pretty decent, this is by far the worst.
Olegario
Olegario (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Abraham
Abraham (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Beautiful room for a Monday night stay.
ManhThanh
ManhThanh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Great location. Breakfast ok. Comfort bed
ManhThanh
ManhThanh (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月15日
Cockroach
Everyday I woke up, there was a cockroach in the bathroom. The shower curtain also had little egg-like dots all over it
Jazmine
Jazmine (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
Pésimo servicio
Mi reserva se ma dieron a otea persona, me dieron primero una habitacion ocupada y al final como no sabían que hacer me dieron una para discapacitados… pésimo servicio
Verónica Marissa
Verónica Marissa (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月26日
Horrible stay!
No hot water, the bathroom door didn't close, microwave didn't work, sketchy area. Find somewhere else to stay.
Micheal
Micheal (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Pleased
Pleased
Don
Don (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Shameful
It is a shame to accept people in when they have no running water. We cannot use the bathroom, we cannot shower even brush your teeth. We didn't know until we found out .the room phone is not working and when i went down to ask, i was told it would like 30 minutes.we checked in late midnight it was too late to leave. They couldn't even supply water bottles. I have never seen this even in the countries at war.
Philbert
Philbert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Customer service
Dannette
Dannette (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月10日
The property could use some work on cleanliness. The rooms need to be disinfected and cleaned really good.
Taylor
Taylor (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
Best option around. Good for business. Quiet
2nd stay there. The rooms are really nice. I prefer the higher floor rooms to the one I stayed in this past time on ground floor handicapped room since upstairs was truly perfect and lower I could tell renovated but it was good too. Good price for the hotel. Safe with a walkable gas station next door just thru the gap in the hedge. I like the man because he is quick! He checks you in fast and just says sign here and gives the keys. Checkout I have a small complaint maybe I am just a grouch but I was in a hurry I want to just drop the keycard and barely slow down but the woman made me wait for some reason and gave me a lollipop lol which I think she may have misread my kindness cuz I really was in a hurry Monday morning and will probably just walk out and take the keycard and not say a word to avoid a slowdown next time. But whatever that’s just my constructive criticism and it was only a moment. The breakfast was best free hotel breakfast I’ve had in a very long time since pre covid. It’s a quiet hotel. The area is a microcosm of Houston in general. Some sketchy things mixed with high end luxury business. I felt my car was safe parking in front and the staff pretty much keeps an eye out that front door. In the back I just don’t know. Side probably has enough eyes on it to be safe tho.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Breakfast is good, hotel is a bit old and not clean
HAIWEN
HAIWEN (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月6日
Not very clean needs upgrades
Rene
Rene (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月2日
Great for the prices
Joel
Joel (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月2日
Richard M
Richard M (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
Front desk personnel not friendly
Paul
Paul (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Quiet, really nice
I didn’t hear a peep. Quick check in. Elevator straight to room. Excellent clean room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Julio
Julio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Almonica
Almonica (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月14日
Jenean
Jenean (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Just right
It was very clean, had plenty of towels and toiletries. Very nice clean breakfast area and beautiful features upon arriving through out the hotel