Poor service avoid if possible. Front clerk was never available and did not answer the phone. One guest waited 45 minutes. Lied about extra pillows in the room. Elevator smelled like urine. Do these franchises ever train their franchisees on how to run a motel?
Shuler
Shuler (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 16 日
Worst experience ever mold everywhere. The whole hotel stunk so bad it got into my clothes. I had to go straight into the wash as soon as I got home.
This hotel should not be open till the public until serious issues are fixed
Not to mention the picture in the front of the hotel said Hampton and it was not a Hampton.
I would like a refund how do I go about that?
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 30 日
Rick
Rick (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 22 日
Pool was out of service building old and poor repair the room was reasonable but no shower curtain just minor things
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 18 日
Breakfast was fresh
Jarrod
Jarrod (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 14 日
The floor had crumbs on it and the bed was extremely uncomfortable. The pool was down for maintenance and the hallway smelled weird.
Bethany
Bethany (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 7 日
Room was sub par, bedding was all stained.
Clinton
Clinton (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 6 日
David
David (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 3 日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 3 日
Desk staff were informative and polite. The room was neat but not polished. It was a chilly night and the heat in the room didn’t work. Nor was there a remote for the tv. We were tired so we just crashed and left in the morning.
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 2 日
The pool was down, the hotel was dirty, there was a. Awful smell. Our room was dirty, there was feces on the wall and the towels were dirty and stained. We only stayed 1 night and left to go somewhere else. Please send refund ASAP.
Mathew
Mathew (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 24 日
parking lot light shone into the room and there was no blackout shade
Tomm
Tomm (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 23 日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 20 日
Brody
Brody (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 18 日
I didn't have a good experience in this place.
Diana
Diana (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 18 日
I showed up to check in and I was told there was no rooms. Ended sleeping in my car and not being able to shower for the important say I was having.
Ryan
Ryan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 12 日
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 11 日
Jason
Jason (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 11 日
There were stains on the bath towels and a pillow. The heating unit didn’t work so we had to switch. Hallways had debris on the carpet. The drawers on the dresser would not stay shut, so there they constantly open
Mary
Mary (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 6 日
Sharon
Sharon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 3 日
Youssef
Youssef (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 1 日
Todd
Todd (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 29 日
good coffee.
Karla
Karla (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 27 日
Dirty
Worn down, dirty, musty, smoking allowed, butts everywhere. Only decent thing was breakfast but who knows how cleanly it was prepared.
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 22 日
The place smelled. The reservations were given to someone else. Pool was down for repairs, ice machine was broken and vending machine was broken. Poor lightening. Pictures on yhe website made it look much better than it was. There was a demolished building in tge front of the hotel with alot of debri.