I am very disappointed in the breakfast that was offered. The staff stopped making eggs at 8:30 even though they were supposed to be serving until 9:00( I thought that it was 9:30). I arrived at the breakfast buffet at 8:35 saw that they were out of eggs and when I talked to the staff person manning the breakfast buffet she rudely told me that was all the eggs that were going to be served that day. Some how, they forgot that the customer comes first. At check out the staff said that there must be someone new. And blew it off as no big deal.
Delmer
Delmer (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
Wouldn’t stay again
Stayed here with my kids for one night after a late airport arrival. The airport shuttle and front desk staff were great and helpful. In the room, there was a peach pit and a child’s bouncy ball in the middle of the floor, sheets were stained, and the room lacked any kind of hand or body soap. Overall for a quick one night stay it wasn’t horrible but next time I would pick a different hotel.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 4 日
The worst stay ever...
We had to change rooms because the first room was dirty. The second room was worse. There was actually what looked like poop around the side and bottom of the toilet, but I didn't see it until I came out of the shower. The gentleman at the desk was friendly and tried to be accommodating and sent my pictures on to La Quinta, but no one responded. The person who drove the shuttle was very friendly.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Review of Cleveland airport LaQuinta
Initially card key didn't work but quickly corrected by staff. The deadbolt was defective in room we were given so staff moved us to another room. The room was clean but boxspring was noisy. We were easily able to obtain new bath towels when needed. There were no instructions on where to dispose of full garbage cans. Staff were attentive to requests. Breakfast was good.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Emelinda M
Emelinda M (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Suzanne
Suzanne (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Serilla
Serilla (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 2 日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Jeff
Jeff (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 28 日
Mary Jo
Mary Jo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Clean and very well priced.
Nicholas
Nicholas (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Comfortable hotel
It was clean, comfortable and simple to check in.
Brianna
Brianna (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Erik
Erik (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 25 日
Don't Stay Here....
Our room was just very dirty. There were stains on the bedding on our beds. There were clipped toenails on the floor between the two beds and there was a pill on the floor - not sure what that was. Also, the bathroom tub had dirt in it and there was hair on the tub. It was just disgusting. I asked Hotels.com for a refund but at the end of it all they did was cancel our second night. We booked a different hotel (through hotels.com) and had a much better and CLEANER room. The breakfast was decent but I'm frustrated that a full refund was not provided given the circumstances.
Jacob
Jacob (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Esther
Esther (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Nice clean place in great location.
Nice location by train station. Easy to get to and clean
George
George (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Cleveland stay
The only thing that was not good. My air conditioner stopped working at 1000pm and i had to change rooms.
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 23 日
water pressure on fourth floor was non-existant! it took 30 minutes to rinse the soap off! terrible! Breakfast was ok!
david
david (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Quick Last Minute Get Away
Very nice and convenient for our goal of going to Edgewater Beach without staying in downtown Cleveland. Next time I will look for a hotel with a pool, but this one had a very nice breakfast buffet and very clean rooms. The staff including the cleaning crew were very friendly and accommodating.
Zaun
Zaun (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Good stay. Nice room. Comfy bed. Breakfast left a little to be desired.
Scott
Scott (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 19 日
Room wreaked of stale smoke and my key card had to be reset several times in two days. The overall condition of the hotel was fair at best. It was close to the airport and car rental center, but I'll be looking to stay elsewhere in the future.
Folks at the front desk were friendly and helpful.
Anthony
Anthony (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 18 日
Yikes
The room was filthy! The bed comforters and sheets were covered in random stains. The bath towels were dingy and random strains of hair covered the shower walls. Check in was easy but I’d never stay here again.