Not quite sure of low reviews. Our stay was fantastic. Amenities were as expected. Breakfast items exceeded expectations.
Charles V
Charles V (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
They gave us a room that was already occupied, very scary. They gave us a new room with just 1 bed for 3 people. Had to go back down to the front desk and ask for a different room. They told me since I had booked with the Expedia that is what I get. I told them I had not booked from them and I had booked for 2 beds. They gave me a double room. There was so much noise in the hall with children screaming and running in the halls that we could not sleep until about 1:30 am. Will not stay there again!
Tammie
Tammie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月22日
Poorly maintained
Furniture was recently updated. But it was lipstick on a pig. Hotel was wiped down but not cleaned. Old towels, ceiling was flaking and patched, walls were were scuffed and spot painted. Front door opens half way. Just a poorly maintained hotel.
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Quiet and comfortable
Pleased with the upkeep of the place and friendliness of the staff. Accommodative of our requests and with a smile.
Cyril Anand
Cyril Anand (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
No one at desk to help use get into our room waiting two hours. And the guy in the next room working woke use up.
Nicole
Nicole (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Just ok for a place to sleep
The check in was ok- but confusing for their staff if you book more than 1 room. The walls in the hallway are very thin and you could hear ALOT of things you don’t want to hear. Once in the room, it was FREEZING. 33° when we entered and it was blowing out cold air. I had to turn the unit off and back on in order to get it to blow warm air. Took about an hour to get the room to 60°. The room itself was clean, but there were several hairs in the bathroom and the tub. Water pressure and temp was great. Our window was open upon arrival and would not lock. You can hear the traffic from the highway. The beds and pillows were very comfortable, so we slept good. The property was well lit, but I didn’t exactly feel the safest. Overall, I would stay here again if I had to- but I would probably check elsewhere for availability first. We opted out of breakfast so unable to leave a review for that or the pool area.
Tiffany
Tiffany (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
It was good
Everything was great, except the check out time was 12 noon and the cleaning staff came in before 10am. They also knocked again at before 11am. There was no do not disturb indoctrination in the room either.
Joe
Joe (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Ma j
Ma j (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Ariz
Ariz (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Our go to stay
A great place our 4 th time staying there nice pool and spa good breakfast nice clean affordable place to stay when visiting Cincinnati
Harry
Harry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Great value. Even better staff. Super clean.
We stayed an entire week and we would do it again. The staff was incredibly friendly and helpful and the rooms were kept clean. The kids and I enjoyed the pool and the complimentary breakfast was always nice and hot!
Sarah
Sarah (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Kathleen
Kathleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Friendly staff, clean environment, hreat breakfast offered, and good location
Reuben
Reuben (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Terrell
Terrell (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Theresa
Theresa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Terrell
Terrell (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Amazing place to stay!
My stay was amazing! Very spacious and tidy room, perfect for a week long getaway!
Jonathan
Jonathan (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Amber
Amber (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
Elevator was slow, need more elevators.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
Hamidullah
Hamidullah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Amanda
Amanda (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月18日
Aged facility
The hotel is a little on the rough side but all in all ok
Pamela
Pamela (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Savannah
Savannah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
This is the second time we’ve stayed at this location in a month..both experiences have been amazing, our rooms have both times been clean, staff is amazing, breakfast is amazing, pool/spa is nice, and is local to restaurants and stores. A plus for us only one exit from kings island. We will definitely stay again.