The only thing wrong was the soap and used wash cloth left in the shower. I would have liked the shower to be a bit hotter.
laura
laura (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Great
Was a great stay. No complaints.
Dwayne
Dwayne (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月6日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
Overall it was a good stay in a good location. A major issue was that we were not notified that the elevator was not in service. We had already checked in with our baggage cart full, standing at the elevator when we seen the sign. Neither of the 2 staff at checking advised us of the elevator situation. This is very poor customer service, No message to inform us the elevator was out of service during our online check in as well. The elevator was never working during our stay.
We were messaged by the hotel to inform us of our request for adjoining rooms that we requested at the time of booking, but could not be accommodated. The front desk staff at checkin and checkout did not seem to be concerned about the elevator. This situation should have been rectified immediately!
Both mornings of our stay the clerk at the front desk was very rude and cranky.
Another smaller issue was the toaster in the breakfast room, it had to be unplugged at each use to get the toast out because the toast fell to the bottom. Surely such a simple appliance should have a back up.
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
I really had a bad taste in my mouth this trip when I was told we couldn’t have more than 2 towels even though we had 4 people in our room
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Do not recommend
Hallways had a smell and carpet was dirty and stained through out hallways and stairs. Elevator not working. No facial tissues. 1 roll of toilet paper (no extra). 2 washcloths for 2 adults staying 2 nights. Bedspreads were holey like moths had chewed them. A piece of the laminate from the sink counter was missing.
cheri
cheri (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Denise
Denise (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月9日
Wouldn't recommend this hotel.
Stayed 2 nights. No soap or lotion in room. Staff said "on backorder". No luggage cart available at checkout - we have physical limitations. Staff said they would help us then disappeared. Room so so.
Judith
Judith (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月7日
Search your options
The room had multiple drip stains on the walls and doors, the AC did not get cool, there was no soap to wash hands, and there were all sorts of disruptions and concerning behaviors from other guests.
Lindsey
Lindsey (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Emil
Emil (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Alexis
Alexis (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月3日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月2日
Pretty horrible that they don't even have hand soap to wash your hands. They also had NO body wash or soap of any kind. That is the first time I've ever seen that in any hotel. I mean even a motel has those basic necessities. Also the tub had red stains on it that looked pretty nasty. Probably won't return.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月1日
The room smelled like smelly feet and wet dog.
Room had no soap and no toilet paper. Had to buy our own.
Krystal
Krystal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月23日
William
William (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月23日
Holy
Daniel
Daniel (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
Failure to communicate
I do understand that many hotels have changed their cleaning policy to save money. However, it is important to communicate the policy to the guests. That did not occur on this stay. When i returned to my room about 5pm and found nothing had been cleaned or replaced, i contacted the front desk and was informed that cleaning is not normally done on the weekend. I could have terated this slight inconvenience had i known about the policy. Further, it might not have been even an issue had the room been properly cleaned and stocked prior to our arrival. The bare minimum of 2 towels were present. Toilet paper was low and almost out. The coffee in the room was 1 reg and 1 decaf for two occupants. The carpet was poorly vacuumed. Sunflower seeds were on the carpet. I was disappointed to say the least.