A mouse jumped in bed with us. We found mouse poop all over the room. We asked for cleaning of the room and they did a terrible job of that. The gutters overflowed causing pooling water on the walkway.
Corey
Corey (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月21日
Alicia
Alicia (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月15日
Blah
Well... one of the sheets had a old blood stain and we didnt notice it until the morning, and it wasnt from us! The bed was lopsided and tilted back where we felt like our feet were higher than our heads, the bathroom water/room smelled weird when the shower ran..the fridge was on and the freezer part was cold and icy but the rest of fridge was barely cold... also the screen was blurry and very out of focus with basic cable.. no netflix or any other services. We got the suite with the jacuzzi tub and it was $250.77 we feel we could have gone to the riverhouse which was a 2 min walk away for $25 more and gotten many more amenities/comfort. Probably wont stay again. And or choose a different type of room they offer to see price difference and comfort if I had to. They need to be updated!
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月31日
Janis
Janis (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月24日
Hard pass!!!
This was an uncomfortable situation. I booked a king suite online. When I checked in and saw the room , yikes. Not like the pictures or descriptions. Very old and smelly. Not a suite at all. I didn’t stay. I was able to get a refund. The clerk said I had book a standard king room. I showed him my confirmation. My email didn’t match his computer. Bait/ switch???
Corie
Corie (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月21日
Adam
Adam (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月20日
Dirty rooms
We were in room 522, it was so gross and dirty. Stained carpet, food on the walls, dirty bathrooms. We arrived late so we went to bed. The next morning I went to the front desk and said how dirty it was we were moved to 610. We were told homeless had been breaking in and staying in the rooms. Room 522 should be closed until it can be remodeled and cleaned. Neither room had coffee cups so we were unable to have coffee. We had to go to the ice maker in the 300 building as the others were not working. We arrived to the hotel in the dark and building 600 was completely dark. No outside lights we had to use our phones to see where to go. I paid extra to have the nicer rooms but that was not the case.
Stephanie
Stephanie (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月10日
Thank you
Had a great night the Lady at the front desk was fantastic
Josh
Josh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
William
William (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月13日
Chamneang
Chamneang (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Nicole
Nicole (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月30日
River view was nice. This is an older property that was a little dated. The bed and pillows were very comfortable. The room was cleanish, remnants of a mushroom pizza in the fridge. We checked in late Thanksgiving afternoon and the desk clerk hinted he was the only one on site. I would stay there again.
Keith
Keith (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月30日
Samantha
Samantha (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月29日
scott
scott (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Unfortunately, the Sauna and one of the hot tubs weren’t working on our visit. Bummer. The outside area around the room was quite dirty, but the room was fine.
Jake
Jake (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月17日
Bad choice staycation
Mold in the shower and the in room spa. Nose boogers on the wall. Had to go 3 buildings down to get ice. Hotel pool and hot tub area dimly lite hot tub was not even warm and the jets didnt work, oh and no towels in the pool area.
M.
M. (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
Diane
Diane (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月10日
Very nice staff, room wasn’t clean, didn’t seem like the floor was vacuumed, microwave wasn’t cleaned out, and looked like it was never dusted. The hot tub wasn’t very warm and neither hot tub had working jets ( bubbles ). Bed was comfortable.
Sarah
Sarah (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月9日
Definitely an older property and a little worn, but still in great shape and super comfortable. We were very happy with our stay and will book again next time we're in Bend!
Randall
Randall (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月8日
Older but clean and quiet
The property is older but clean. Fireplace did not work.
Sandie
Sandie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
Stove top was dirty~ melted cheese not wiped down. Area under kitchen sink had old French fries and the back cabinet wall was ripped out with exposed pipes. Front desk rep during check in made strange comments about watching out for transient people who teleport through the bathrooms. Very strange and not funny if he was trying to be. Front desk rep at check out was very nice.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
TODD
TODD (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月29日
Gary
Gary (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月28日
Bad business
The room was excellent,it was really big and cozy.the mgr.,the staff were not as friendly.Make sure your batteries are charged in your vehicle or they will call the cops on you and have you trespassing if not.The day we checked out our car wouldn't start,cause our batteries were dead from sitting in there parking lot for the past 7 days.So,it took us a little longer to get off there property.they treated us like criminals,that's bad business in my eyes.