Upon arrival, manager informed us of the no cupcakes and cakes in the rooms. I completely understood his explanation. I was very appreciative of him being willing to store it instead and bringing it out for us to eat down stairs in the dining area. He also appreciated my cooperation and understanding.
Nyaisha
Nyaisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 27 日
Dowayne
Dowayne (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
No complaints to make. He breakfast was on point and the happy hour was even on the weekend.
Douglass
Douglass (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 20 日
Donald
Donald (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 20 日
Not Very Clean
The room had a very stale order and it was obvious there had been pets prior to our stay. We have a dog we bathe him regularly. There were at least 500 tiny ants, crawling all over a bath towel when we awakened this morning. The rooms looked very worn, the carpets in the hallway and in the rooms were very worn. Our white comforter had brown stains on it and we did not discover it until this morning as it had been deliberately hidden/tucked in the foot of the bed. There was dust behind the television and the window, had a film on it. The refrigerator had been turned off and had a terrible odor when we opened it. The ice had melted, or it had been defrosted and water was pouring out at the bottom and we had to clean the floor before we unpacked we have stayed in Embassy Suites multiple times and this was by far the worst experience we had. The staff were very friendly, but that is about all I can say good about our stay.
Robetta
Robetta (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Logan
Logan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 15 日
Rodney
Rodney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Kris
Kris (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Brenda
Brenda (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 6 日
Needs to be transparent about parking charge
They have a parking lot at the hotel. Also a parking garage. I can understand paying for the parking garage but I do not understand charging guest for parking in the hotel parking lot. The website needs to make this policy know up front before booking. We know now and won't make the mistake of staying there again.
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 6 日
The bathroom was very outdated and the tub was clogged so when we took a shower it damn near filled the tub. So gross
SABRINA
SABRINA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
QUENTON
QUENTON (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Olivia
Olivia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Kimberly
Kimberly (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Top friendly and happy to help staff! Warm and welcoming environment and room! Will be staying here again!
Olivia
Olivia (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 1 日
Stay at the Holiday Inn!!
I wouldn’t recommend this hotel. Some of the staff were untrained and some were rude. The room was surface clean but the carpet had stains and the beds (double occupancy) were too close to the walls. The breakfast food was cold and don’t think the warmers on the food was working. The staff in the dining room (didn’t get her name) was rude and uncaring regarding our questions. Over all review, 1 through 10, would never stay here again!!