if this review was only about comfort and convenience and every other thing about the hotel except for service it would be five star by me. But when it comes to the customer service side of this hotel, they are AWFUL. Unless you know exactly how many days you plan on being a Little Rock, I would not recommend you staying in this hotel. If you sit there and you have to extend your stay by adding another day on Hotels.com, they will make you pay a $23 early check-in fee otherwise you have to check out at 11 o’clock and then you cannot check back in until 3:00 pm And that is just not right. The front desk people up there are very rude and act like they don’t give a darn about you or anything else except for them making money. And that’s not the way to get people to come back. So don’t waste your money unless you know exactly what you’re wanting to do in Little Rock and exactly how many days you’re wanting to stay.
Marshall
Marshall (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Clean rooms and extremely comfortable
Julie
Julie (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 7 日
Tanya
Tanya (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Clean , internet
Edgar
Edgar (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Actually a great night sleep
Bed was super comfy. Room was basic but clean. Area was quiet.
Rabecca
Rabecca (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Gordon
Gordon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 18 日
Couldn’t stay the night no staff on site
I was never able to check in, no one was there at the front desk, no one answered phones, no response to messages sent to the property and the property has yet to respond.
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Emmanuel
Emmanuel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 29 日
Madison
Madison (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 27 日
Herbert
Herbert (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 22 日
The property was clean and so was the room. All of the staff was super nice and helpful. Except the young lady at the desk the second day of our trip. She was rude im not usually a complanier, but she was really terrible. Its been quite a few days but it really messed up my trip. Its free to smile and be polite.
Stephanie
Stephanie (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
abishai
abishai (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Emmanuel
Emmanuel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
It was nice!
Tiffanie
Tiffanie (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 8 日
Zachary
Zachary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
It was clean & quiet!
Pamela
Pamela (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 3 日
Complete s hole. Broken stairs, elevator broken, room constantly had smoke smell coming through the vent in the bathroom. No cleaning service. Just a terrible hotel