There customer service is far from horrible. As a returning customer i expect some kind of service. Stayed here 20 plus times and realize their service is far below industry standards. If you can book below 100€ go for it but all above pay 20/50€ more and you receive far better service. Its a shame truly but the last issue was for me a drop to never book again. Nice you give customers ballons on there birthday but you should focus on customer service and more details , use the money for ballons and labor cost to upgrade your service.
christian
christian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Hannes
Hannes (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Habitación muy pequeña
La habitación muy muy pequeña, no has espacio para el equipaje
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月15日
Sibu
Sibu (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Good location & kind
Mr. & Miss are very kind and room is small. but it has essential things. Very nice place and good service. Thank you!
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Maria Luiza
Maria Luiza (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Service less attention to details. In past as a loyal guest you git macrons and handwritten card. Its sounds weird but that made the difference
christian
christian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Recomendo
Foi excelente. Foram prestativos quando precisei. Recomendo. A localização e excelente para quem quer fucar proxima a praça Dam e estacao de trem.
LEILA MARIA
LEILA MARIA (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Simon
Simon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Hotel Perfeito
É a segunda vê que me hospedo neste hotel . Sempre perfeito e com ótima localização