Terrible stay, the hotel was undergoing renovations and this was not adequately conveyed at the time of booking. The hotel's desktop website showed a tiny message but not hotels.com and not their mobile website. That's all I use. On top of it they wanted to make copies of my credit card despite already having a credit card on file and having payed for the entire stay and an additional incidental expenses hold of $250.
Did not get breakfast that was supposed to be included in the rate because they didn't have anything which didn't have cheese baked into it. (I'm lactose intolerant).
They left the stairways painted without any notices about wet paint and I got paint on my jacket. Security doors were never locked. Upon bringing all these to the attention of the manager, the manager said he would adjust the bill. Next morning at checkout I overheard the some mention by one staff member about the bill and was hushed up by another staff member and after 10 minutes was presented a bill with no discounts. I agree that I cannot demand a discount and that was a gesture of goodwill but I would expect a person at the level of manager to hold good to their word. Not here at the comfort inn.....
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Good stay
Hotel was clean and did the job. Not much in the area but didn’t affect our stay.
Stuart
Stuart (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月15日
Family visit
Desapointed it was under reno and not mention on the site. Also i was hearing noise because the door was not closing proprely
Sylvie
Sylvie (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月7日
Under construction
The property is currently under renovation, which ads minor complications to the stay. The Wi-Fi was down most of my stay. The staff was really pleasant and helpful despite the disruption of the renovation.
C Carol
C Carol (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
The hotel is in full renovation so amenities like microwave, ice machines not available. Room services like cleaning are not available everyday.
Samiran
Samiran (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Not so great
We needed a cheap hotel near the Oshawa Go station so we could take an early morning train downtown to a medical appt. Hotel location was very close to Go station. It was undergoing renovations and almost empty. The heat in the room came on with a loud fan every 15 minutes all night. Trains came through the area constantly, waking us. Blackout curtain wouldn’t shut completely, so room was too bright. No coffee maker in room. Otherwise, staff was nice, room was clean and it was inexpensive. Probably wouldn’t stay here again, didn’t sleep a wink with the noise and brightness
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Annie
Annie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月11日
Will not return
After multiple attempts to try and cancel the Friday reservation, the hotel employees, and manager refused to refund us one of the evenings after we called over a week before.
We lost money for the Friday
The room itself was very dirty. We have photos of the sheets, being stained and hair in the corners of the bathroom. Overall, the cleanliness was very filthy.
We will not stay there again.
Lara
Lara (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Charity
Charity (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Meredith
Meredith (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Lynn
Lynn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Great Stay
Great value for the money. They were doing renovations while I was staying there in one wing of the hallway, but the completed reno's did look very nice. My only main complaint is that there's no elevator, but other than that - great hotel!
Keaton
Keaton (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Trevor
Trevor (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月13日
KICKED OUT OF ROOMS DUE TO RENOVATIONS!!!
Our business trip saw us be asked to leave the hotel in the middle of the stay on 15 minutes notice due to "renovations" - the stay was booked 4 days before so the hotel knew of the renovations on the floor. We moved two people to new rooms while one person was moved to the Best Western next door. ZERO compensation was offered. ZERO returned phone call from the manager. This is BRUTAL EXPERIENCE. There should be refunds on the rooms but i'm not holding my breath.
JOHN W
JOHN W (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Don
Don (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月1日
Kori
Kori (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月29日
Not do clean. Dogs barking all the time
Theresa
Theresa (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
Great location near the GO Train. The staff was friendly and helpful. Very convenient for a quick visit without dealing with Toronto traffic!