Beautiful location, comfortable room and nice staff. What made our stay terrible is the fact they do not accept credit cards and www.hotels.com did not disclaimed it on their listing. At 7pm when we arrived they asked for the full amount cash (yes, we supposedly paid half online, but it was just a deposit) there is no ATM within 30Km/20miles around, Boca de Yuma is a little town. We ended up driving over 1 hour to get cash from the ATM (included a high fee from it because our accounts were from USA) and almost $150 in Uber. Ridiculous! this situation literally ruined our short stay, breakfast was included (as per the website and my receipt) but at the reception we were told nothing was included with our room...... Absurd!!!!
The owner was in the hotel the last day and I bet he saw the frustration in our faces and after back and forth with the staff about the included breakfast, he decided to offer us a free dinner. Thanks for that.
This place has a lot of potential, but definitely needs A LOT of improvement, specially in the payments area.
I wish I could recommend this place because I really like it, but based on my personal experience, I would wait a couple of years until technology gets there.