The room was spotless, although the hair shampoo and conditioner needed refills. Next time, I will read more about the amenities of the room. When I booked, I did not realize the room was for the handicapped.
Sandra
Sandra (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Luz E
Luz E (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Convenient to I-35
Very friendly staff. Good parking. Felt safe. Convenient to I-35. Clean & comfortable. Good variety at breakfast. Would stay here again.
Anthony
Anthony (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Jerry
Jerry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Angy
Angy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月28日
Room was missing some pictures on the wall, lamp shade broken and hanging, there were 2 built in nooks in room that were empty. Freezer leaked water on floor. We asked for a blanket and then brought a bed skirt, we went to ask for a blanket again and return bed skirt and we’re told they didn’t have any.
We won’t stay here again.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Esther
Esther (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Steve
Steve (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Jack
Jack (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
J
J (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
great staff both at the desk and at breakfast, comfortable rooms and convenient for all the things we wanted to do in Waco
Stacey
Stacey (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月27日
We liked the in n out access; right off interstate hiway.
We didn't like the air con in room: way too loud; We didn't like the air vent in bathroom: THERE WASN'T ANY!
Luddy
Luddy (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
I didn’t like that the AC was not working properly in our room. I did not like how the front desk told us that they could not comp a night of our stay due to us making a reservation through Expedia and then Expedia told us they could not refund us because the hotel was standing by their policy. So we stayed for two nights at this hotel and told the lady at the desk the AC was not working properly in our room. She was not concerned with being on her phone and laying on the couch in the lobby then making sure we had a comfortable nights sleep. Instead of moving our room on night one she said she had a fan and could see if they could move us in the morning. The following morning we were told when we asked about a refund that we would have to at Expedia as our reservation was made through a third party. Expedia said it would take them 72 hours to get back to us. So basically they wait for you to leave the property and nothing gets resolved. I will never stay at another Hampton inn or use Expedia for anymore of my travel due to the way this was handled
charles
charles (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Breakfast was good.
Brian
Brian (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月19日
We won't be back until they completely remodel
The hotel is in very bad shape. When I started to tell the desk clerk about issues with our room, she stopped me and said that all the rooms had issues. Our AC control on the wall didn't work, the toilet seat fell off the morning we left, the bathroom door wouldn't close and the room door was out sagging and was hard to open and close. There were large gaps at the bottom and top of the door.