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Palazzo Firenze

4.0 star property
Hotel with restaurant, near Via Toledo

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Photo gallery for Palazzo Firenze

Terrace/patio
Terrace/patio
Front of property
1 bedroom, minibar, in-room safe, soundproofing
Front of property
Step into Palazzo Firenze, an upscale haven near Naples Underground. Savor local cuisine at the on-site restaurant, and delight in a free breakfast buffet. With a rooftop terrace offering views of the city and amenities like dry cleaning services and luggage storage.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bath and shower
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is HK$1,253
HK$1,479 total
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, soundproofing

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, soundproofing

Classic Twin Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

1 bedroom, minibar, in-room safe, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

1 bedroom, minibar, in-room safe, soundproofing

Single Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Starhotels Terminus

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,011 reviews
The price is HK$1,193
HK$1,413 total
includes taxes & fees
31 Aug - 1 Sept
Starhotels Terminus
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About the area

Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 7 min walk - 0.6 km
  • Naples National Archaeological Museum - 20 min walk - 1.7 km
  • Molo Beverello Port - 2 min drive - 2.3 km
  • Via Toledo - 3 min drive - 2.3 km
  • Port of Naples - 3 min drive - 1.5 km

Getting around

  • Naples International Airport (NAP) - 59 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 4 min walk
  • Naples San Giovanni Barra Station - 5 min drive
  • Piazza Garibaldi Station - 2 min walk
  • Principe Umberto Tram Stop - 2 min walk
  • Garibaldi Tram Stop - 5 min walk

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

At Palazzo Firenze, you'll be a short five-minute drive from Molo Beverello Port and Via Toledo. Guests looking for a bite to eat can visit Palazzo Firenze, which serves local cuisine. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Piazza Garibaldi Station is 2 minutes and Principe Umberto Tram Stop is 2 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 10 ft (EUR 30 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palazzo Firenze – This restaurant specialises in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 30 per day (10 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT063049C2WYLNFBCC

National rating

This property has received its official star rating from the local rating authority.

Also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Does Palazzo Firenze offer free cancellation for a full refund?

Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palazzo Firenze?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Palazzo Firenze?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Are there restaurants at or near Palazzo Firenze?

Yes, Palazzo Firenze offers local cuisine.

What's the area around Palazzo Firenze like?

Palazzo Firenze is a short 2-minute walk from Piazza Garibaldi Station and 8 minutes' walk from Spaccanapoli.

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Palazzo Firenze Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Train station
Location
Cities
Bar
Neighborhoods
Bed
Rooftops

What guests liked

  • Breakfast was consistently described as good or excellent with a good choice of continental and cooked food. (43 reviews)
  • The rooftop pool and bar area was a lovely feature with stunning views and great service. (14 reviews)
  • Airport shuttle was conveniently located and easily accessible. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Hotel is good and pool is nice. The shower wasn't the best but the room was clean and comfortable.
Claudia, 1-night trip

10/10 Excellent

Very good stay
Vincenzo, 2-night trip

10/10 Excellent

Perfect location. Great hospitality, clean room, really nice balcony. Roof top bar was also great. Price was also great. Would recommend for anyone traveling to Rome.
Ryan, 2-night trip

6/10 Okay

Lovely hotel but not a great area, especially at night. Room was clean and comfortable, communal areas all good. Only blight was the incredibly rude bar man at the pool bar when getting an expensive gin and tonic. Don’t bother going to that bar!
Emma, 1-night trip

10/10 Excellent

Really nice rooms and really nice staff.
Leo, 2-night trip

2/10 Terrible

Third stay here. First class hotel perfectly located 2 minutes from Railway Station and Airport Shuttle bus; an oasis in a poor but safe area but only 5 minutes walk from Old Town. Excellent hotel in every respect.
Malcolm, 3-night trip

10/10 Excellent

Very nice hotel with pleasant staff would recommend you to stay there
Stephen, 1-night trip

10/10 Excellent

Good not far from the train station
Susan, 2-night trip

8/10 Good

While we struggled with unlocking the door every night I can say that we had the best Sleeps ever
Beverley, 3-night trip

10/10 Excellent

The staff were very friendly and helpful, and the breakfast excellent
Jordan, 3-night trip

4/10 Poor

The place has a lot of homeless, unsafe to walk at night.
fernando, 2-night trip

10/10 Excellent

Great place with great staff. Nice room size and very clean. Breakfast was very good and stable. 5-7 min walking distance of the central train station and Metro. 15-20 min by bus from the airport. Very convenient. About 15 min walk from touristic areas... The area is very so so unfortunately. Would not recommend to elders (+60-yr old). But overall, it's still safe if you don't attract attention like anywhere else in Napoli :)
Norinn, 9-night trip

8/10 Good

Nice small hotel, with a nice small pool area on the rooftop. The rooms, including the bathroom, had ample space. The staff was helpful and professional. The air conditioning was not working as effectively as expected, although the outside temperature was very hot. Our traveling companions were completely without air conditioning the first night, however it was fixed the 2nd night.
Roger, 2-night trip

8/10 Good

A lovely property, clean. Good position and great staff. Would have liked tea and coffee in the rooms. But apart from that a fabulous stay.
Christine, 4-night trip

8/10 Good

Staff was very kind, Breakfast was good. A few chairs in the room would have been helpful.
Kathleen, 1-night trip

8/10 Good

The hotel was comfortable and the breakfast was good.
Carol, 2-night trip

10/10 Excellent

Had a nice stay :)
Yufeng, 1-night trip

8/10 Good

Lovely
Kathleen, 1-night trip

8/10 Good

All is ok. And The personal was so friendly
Ramon, 4-night trip

10/10 Excellent

The staff was wonderful and breakfast was great nice assortment.
janet, 3-night trip

10/10 Excellent

A wonderful place, with a glorious breakfast, but in an iffy neighborhood.
Eric, 2-night trip

4/10 Poor

Hotel in challenging environment

The neighborhood was scary, restless and noisy. The traffic was running all over the night, people were noisy talking or having sex. Hotel was clean and nice, friendly staff. In room is only one chair, on the wall is only one hook for towels. Breakfast was good.
Eila, 2-night trip

10/10 Excellent

All the staff including the rooftop bartener we so friendly and helpful. I was able to easily walk to the hotel from the train station when I arrived. When leaving, they arranged for a taxi to the airport which I paid for at the hotel. The taxi arrived in minutes. The other 5 hotels we stayed at along the coast did not have a elevator and my son had to carry the luggage up and down the stairs. It was great to have an elevator!
Marian, 1-night trip

8/10 Good

There is a lot of homeless right around the hotel. Walking in the day seemed ok, but the evening was a bit concerning to put it nicely.
James, 2-night trip

8/10 Good

The hotel is great, area is very dirty , lots of weird people around. But convenient location due to proximity of central rail station.
Helena, 2-night trip