Check in was easy. The rooms themselves leave something to be desired. There is no overhead light, only a couple lamps, so the room is very dark. The faucet in the bathroom sink is located right at the corner of the basin, so it is impossible to turn it on without getting water all over the counter.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
Sushil
Sushil (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
It might be an Hilton but i slept on the floor
I paid over $600 for 2 nights (3 adults including my 85yo mom and my pregnant wife) and when i checked in the receptionist told me that the manager before to clock out decided to change my reservation and because they were all booked out they offered me to sleep on the floor... but they gave me the sheets thou!! They were sorry but they couldn't find a solution so... i slept on the floor and they still charged me $641
Simone
Simone (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Daron
Daron (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月14日
Hotels dot com screwed it up
Hotels dot com screwed up the reservation and only booked one day not the second. There were no rooms available for two days. Hotel staff found me good accommodation at another nearby property.
Andrew
Andrew (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Just got here. It'll work.
Danny
Danny (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Pleasurable stay and a decent breakfast !!
Geriann
Geriann (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月8日
Paying for parking is a scam. Not happy at all with that. I've NEVER had to pay to park on site before. I'm EXTREMELY disappointed with that.
Dennis
Dennis (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月4日
Room wasn’t cleaned
STELLA
Expedia 真實旅客評價
10/10 完美
2024年11月4日
SVETLANA
SVETLANA (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月1日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
This place is clean, staff friendly and a very convenient location. 5min from uptown and no more than 10 min from all the trail heads we went to.
Alyssa
Alyssa (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
Clean, comfortable room, a/c worked well. Really good free breakfast bar. The area was very clean, well stocked, attractive eating area. The food was delicious and the coffee was outstanding. Would stay again.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月2日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Charlene
Charlene (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Sharon
Sharon (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月24日
Overall all an easy place to stay in Sedona with lots of parking! Housekeeping skipped is despite requesting it. The rooms could use paint and deeper cleans. Friendly staff
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月22日
This property is old and run down. The tub did not drain properly in room108. They added $ 17.00 for parking in their own property parking spaces….these are junk fees being added, especially since pandemic. The price of the room was over $340 (not worth it at all) plus additional parking fees not presented to us by Expedia or hotel reservation until arrival and shoved onto a “ parking permit”.Food: marginal for breakfast. Horrible arrogance by staff at desk…blamed it all on Expedia as third party. This leaves the customer whiplashed between two parties…the hotel and Expedia.
Outrageous corporate behavior. Hampton and Expedia better get their act together or face legal action. Even had the right name attached to the wrong address on receipt, but for some place in Nevada….blamed it on Hilton Honors and Expedia. Desk said they could not fix it now.
If you want my business you must perform…I expect to hear from both parties for this assault on the consumer.
Prof M. Gene Aldridge
International Business professor
8948 S 254th Drive
Buckeye, AZ 85326
602 999 0688