Terrible bad shower didn’t work toilet ran all night. We will be reimbursed. Please call hotel to confirm for full reimbursement.
Kimberly
Kimberly (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
One night in South Beach
The room was clean and suited us fine but there wasn't any indication that the front entrance had scaffolding and tarps from some sort of remodel. Also the description wasn't clear that it was neighboring the Clevlander and not actually the Clevlander.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月30日
Manager nice. Rest of staff ride and dismissive
Hard time with hotel. Fire alarm battery low went off first night. Told front desk and was told "I'm here alone what do you want me to do about it?" And was then advised to take care of it ourselves but we were too afraid to actuallyset the alarm off. Went back down and reluctantly changed the room. Took two hours and were up at 3am to 5am for that. Then tried to go the pool bar at sister hotel as we were advised to use their facilities and and when i apptoached midnightb the next day i was told "no more food. No go. " even though we were told serving food until 4am. The manager did comp two nights resort fees but as we didn't use the hotel resort options didn't really matter. The manager was nice with drunk tickets and the comp of the resort feees but night clerk and the hotel waiter were unpleasant and very dismissive. Will try a different hotel for next 70k cruise next year.
Lyndsey
Lyndsey (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Good enough for a 2 night stay
The staff were friendly and location was fantastic, right next to Ocean Drive. The rooms are very dated. The electric sockets not working in the bathroom ,dirty windows with bird droppings,stained carpets in the hallways and stairs. Having said that , I guess that’s what is to be expected for a budget hotel in such a prime location.
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月22日
Not ready at 4pm check in
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Kami
Kami (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Nyiesha
Nyiesha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Anna
Anna (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月14日
Lee
Lee (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
luca
luca (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Allan Mirdahl
Allan Mirdahl (9 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Cassandra
Cassandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
Great location, but won’t stay again.
Although an amazing location, the walls were extremely thin, and you could hear everything that was going on in the adjacent room. Additionally, the bed was extremely uncomfortable.
Jennifer
Jennifer (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Jose Armando
Jose Armando (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Good value but rooms have no sound proofing.
Location is excellent, staff friendly, the room was a bit dated but fine for what we needed. The only issue was the noise. You could clearly hear conversations in the next rooms, people up at 5.30am talking and laughing which woke us up, and we are very sound sleepers.