Catastrophe. Lobby under construction. Stink everywhere. No breakfast bar as Idicated . Beds..... should have slept on the floor. Shame on you hotels. Com. Should have done your homework. Never coming back here and truly questioning the integrity of hotels com and also an Expedia derivative.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 23 日
Hotel under renovation 1st floor rather dusty from drywall work and replacing floor tile. People were very friendly
Rick
Rick (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 25 日
ANGELA
ANGELA (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
This hotel is in dire need of a remodel. But the construction noise indicates they are possibly in the process of that. The lobby had holes in the floor. No one was at the desk when I arrived at 3:00 pm. I had to wait almost 15 minutes to check in. The room smelled musty. There was dust everywhere in the room and food wrappers on the floor near the bed. The desk chair was broken. The bathroom was clean. The bedspread was stained
Carla
Carla (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Overall everything was good. The breakfast was really nice. The staff was friendly. The amenities were also very good.
Jane
Jane (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
The 2nd floor was being renovated, so it was loud and messy. Also, lots of building materials were laying outside. The bottom floor had not been updated. The halls smelled so bad. I don't know if there were bedbugs, but I had welts on my legs and back.
Teresa
Teresa (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
This particular hotel was collecting donations for all the tornado victims in London Kentucky and surrounding areas. Locals were bringing in meals for those staying at the Hotel who lost their homes. This felt personal and we enjoyed our stay. The employees were very friendly and helpful
Adam
Adam (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 19 日
The carpets had a bad smell and the property was under construction.
Robert
Robert (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Viola
Viola (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 3 日
It was under construction without our knowledge until we arrived. The crew worked late hours and through the weekend so we couldn’t get rest. The pool water was green. We have picture.
Ann
Ann (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 1 日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 1 日
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 8 日
Everything was great but I got the room bc I thought you guys had a nice pool and I end up paying same price pool shut down
Frances
Frances (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Staff was over the top wonderful. Thank you
Ricky L
Ricky L (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 5 日
They were renovating so, it was a little messy. Our room was okay. The bathroom tile was missing pieces of grout, so it wasn't great to walk on and the toilet wouldn’t stop running. The beds were comfortable and we had a nice seating area.
The breakfast area was very clean and the food was good.
Sherry
Sherry (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 3 日
I have a video of piled up disgusting mattresses on the side of the hotel, open doors on the floor, doors off the hinges and leaning on the walls, with major construction and a strong smell of the Middle East. Gross. Run. Not safe!!!
Michelle
Michelle (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 1 日
This is the first time we have had an issue with Comfort Suites. The London KY location demonstrated poor service, lack of respect for customer, and did not honor our reservation details.
Staycee
Staycee (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 29 日
Decent hotel but could use some updating.
Kerri
Kerri (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 28 日
Stephen
Stephen (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 26 日
We booked this hotel because it had an indoor pool for the kids. The pool ended up being out of order when we got there. The hotel room was dirty and gross.
Stephanie
Stephanie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Samuel
Samuel (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 21 日
Good breakfast, parking, staff attention
Jose
Jose (4 晚商務旅程)
Orbitz 真實旅客評價
2/10 欠佳
2025 年 3 月 15 日
I was very upset to find the swimming pool out of order. We travelled 13 hours with kids and arrived here to find the pool closed. There was many cheaper hotels in the area with a pool but wanted to use this one .
christopher
christopher (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Carlise
Carlise (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Very nice place. They were in the middle of updating so I'm sure it will be better.