Shower head needs to be replaced and mattress was not very comfortable. Could use some type of portable table to watch tv. All towels are stored in shower where they get wet with every shower.
Kathy
Kathy (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月3日
Shantell
Shantell (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Very nice hotel
Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend
Andre
Andre (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月2日
Never Again
A whirlwind of drama. Not sure I would stay here again nor suggest anyone. Hotel had a recent renovation of lobby. The breakfast on both days was not kept up. Bowls were empty and just lacked any effort. The room my husband stayed in - had to be moved due to excessive noise. Onece moved.. the tv disnt work properly. The toilet was odd flusing weirdly. The shower just had an exterior liner. We had to open the shower floor liner to place inside the shower since the floor was rather slipery. While leaving there was a used glove in the elevator. There are too many other choices in Innnsbrook - Glen Allen VA for this lack luster of a hotel to be chosen. When providing the front desk staff the letter to the General Manager of all of the errors- there was little to no reception. I saw the reviews posted on Hotels.com and was hopeful. Now I understand. Never again.
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Porsche
Porsche (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Stephen
Stephen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
Good stay
Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.
Desiree
Desiree (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Exceeded my expectations
Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.
Shaune
Shaune (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Darice
Darice (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Great staff and very comfortable hotel all around
Clean, spacious and modern looking room. Amazing staff and a very serviceable continental breakfast.
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
The hot breakfast was ready promptly at 6:30 am.
The staff were friendly, the room was clean.
A suggestion for improvement: light the hotel sign on the road. It's difficult to see at night; were it not for GPS navigation, I would have driven past the hotel.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
CHUN WON
CHUN WON (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Marlon
Marlon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Will definitely stay again
Very comfortable stay. Housekeeping needs a little more attention to detail, but overall everything was comfortable and clean.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
daabiggest
daabiggest (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
danny
danny (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
room was great. very clean.
adrian
adrian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Richard
Richard (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月8日
Easy parking great stuff
Carlos
Carlos (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年12月4日
Room was renovated, clean and fine
Water pressure in the shower was poor
Breakfast was terrible
Juan
Juan (2 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月1日
3/5 overall. Friendly staff!
Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.
Sarah
Sarah (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月30日
The property was a mess and needed major updating.