Clean, spacious and modern looking room. Amazing staff and a very serviceable continental breakfast.
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
The hot breakfast was ready promptly at 6:30 am.
The staff were friendly, the room was clean.
A suggestion for improvement: light the hotel sign on the road. It's difficult to see at night; were it not for GPS navigation, I would have driven past the hotel.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
CHUN WON
CHUN WON (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Marlon
Marlon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Will definitely stay again
Very comfortable stay. Housekeeping needs a little more attention to detail, but overall everything was comfortable and clean.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
daabiggest
daabiggest (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
danny
danny (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
room was great. very clean.
adrian
adrian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
3/5 overall. Friendly staff!
Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.
Sarah
Sarah (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Room for improvement
The construction seemed to be an excuse for not getting things done in a timely manor. The breakfast was dry and seemed to be left out for long periods of time. The craftsmanship in the bathroom in particular was poor; toilet paper holder falling off wall, corners missing caulk and paint, etc. The desk chair was dirty and there were keys left in the room from a previous guest.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Ways to improve
I think the overall stay was average compared to the other Hyatts I have been to. Room size, bed and TV was decent. Breakfast was a plus. I liked their options. Checking in and out was easy. Did not like that i had to pay to watch movies or listen to music. In the elevator there was a soiled padding with big black spots on it.(looked like oil or mold stains). Receptionist were not in any type of uniform 🤔 they looked like guesses. At the entrance the couch was way too close to the door as you walked in. The hyatt sign on diamond/cox road need to lit up or made bigger (can not see at night).
Roniesha
Roniesha (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Everything was great except the styrofoam plates for breakfast.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Darrin
Darrin (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月28日
Jacob
Jacob (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
Angela
Angela (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月21日
Very disappointed
The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room.
The staff was very nice and tried to help as much as possible.
Wont be returning
Paul E.
Paul E. (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
They were under construction and some furniture was missing out the room
La'Shona
La'Shona (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Latisha
Latisha (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
Darrin
Darrin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月9日
Bien
joselyne
joselyne (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月8日
Gave 4 stars instead of 5 for most because of construction work
Frederick
Frederick (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月6日
We arrived and only one elevator was working and it was barely moving. Got to the room and it had not been cleaned there were plastic baggies and other trash on the floor. There were no towels at all. The fold out bed would not fold out. We even had the manager come try and she could not get it to open. Then we realized that there were no blankets in the room so the manager had to go back and get those. She was rude and mumbled something like I’ll put in a work order. Overall terrible experience.