Rooms not ready at the advertised check in time, numerous guests waiting around and had to leave to a pre arranged function having only got into their rooms for a few mins. Not good enough at these prices!
Gary
Gary (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Jerry
Jerry (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Family Vacation
We had an amazing stay! Starting by Alex who nicely checked us in and gave us an upgrade (one living room between our 2 rooms) which was wonderful for our 3 night stay! Hotel is modern, beautiful, cozy! Nobu restaurant is always an outstanding experience! The neighborhood was great! Walking distance from nice restaurants, pubs and shops!
ADRIANA
ADRIANA (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
YESIM
YESIM (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Perfect stay: friendly and helpful staff, good food, very clean room with good conditions.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
Not worth the price
I arrived early and the check in was ok at first. Later when I came back to receive my room key I didn’t like the way the the situation was handled. The receptionist didn’t communicate at all, I didn’t know what was happening. Hotel at this level should be very customer friendly and that was not the situation here.
The room was on the lowest level and I didn’t really see anything from the window, so I kept the curtains shut all the time.
The AC was broken on the last evening of my stay and the room was freezing cold.
Since this is a 5-star luxury hotel and at this price, I think they have a lot to improve. There is a lot of better options in London at this price level.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Ali
Ali (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Yossef hai
Yossef hai (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Sebastian
Sebastian (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Great hotel, excellent location
Great hotel with an excellent gym, food goes without saying.
Kyle
Kyle (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Emil
Emil (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月17日
Distinctly average 5 staff hotel!
Hotel nice. Rooms basic, tried to charge service charge on room at checkout (not clear on booking) dinner massively over priced and average. Breakfast a disaster. Coffee asked for 3 times. Filthy cup and just a total rip off for what it is. Far better 5 star hotels in london.
Daniel
Daniel (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月9日
Horrible hotel with horrible costumer service..
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Yonguk
Yonguk (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Jan Erik
Jan Erik (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Always enjoy staying at Nobu, especially enjoyed the fabulous gymnasium
Peter
Peter (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
The neighborhood vibes of Nobu Portman Square
Solid overall. The bed was a bit soft for my wife and my taste, so we had back aches waking up … but maybe we’re 48 and old?
Food and drinks were awesome! Service at breakfast was a bit all over the place, with very infrequent check ins / ordering, etc …
Portman Square a super cool neighborhood. Awesome coffee shops and restaurants just steps from your hotel.