2/10 欠佳
2025 年 7 月 7 日
HORRIBLE
It was absolutely horrible! We got in our room and the first thing we noticed was the blankets were filthy. My spouse then went to use the restroom and he got locked in the bathroom because the door handle was missing on the inside. Any time we had to use the bathroom, we had to knock to get someone to let us out. There was also blood and urine on the wall in the bathroom. The only chair in the room was broken. The microwave came on but did not heat. Also the phone line in our other room was cut. The smoke detectors in both rooms were ripped out of the ceiling. They put that they offer continental breakfast but the only thing they offered was cereal, waffles, milk and coffee. There wasn't any type of protein like eggs or even fake bacom. Was the worst hotel I've ever been in. I went to the office to make a complain and there was a line of people in there to complain. The lady at the desk got irritated with us and said to go online and make a complaint. We absolutely wasted our money. Had we been able to get a refund, we would have tried to find somewhere else. The pictures online are absolutely deceiving. I attached eight pictures because thats all it would allow me to but i have so many!
Cheryl
Cheryl (2 晚家庭旅程)
Hotels.com 真實旅客評價
