Room service (including cleaning) should be improve
HANG CHIT
HANG CHIT (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2023年8月15日
Ding
Ding (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
From arrival to check out our one night stay felt welcoming and comfortable. Food at breakfast was fresh and plentiful. Staff were friendly and helpful. Room was extremely comfortable and the view was to to die for
We would highly recommend this hotel and will be back on our next trip to Melbourne
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Trish
Trish (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Wonderful stay in the city!
It was nice and close to the office, really comfortable and I had a great view of the Yarra. Loved the huge windows that let the sun in. Absolutely gorgeous. I had a night flight home and was able to store my bags with the concierge, return to get them and then head to the airport. I really appreciated the convenience of being able to go for a walk around the city without having to lug my bags around. The staff were all really lovely, professional and helpful. My bed was super comfortable and I loved the layout of the room. Everything was in the best place. Also, the aircon was really easy to program. Sometimes it can be a bit tricky, but this was really easy to deal with (even half asleep).
Jesse
Jesse (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Tosin
Tosin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Danielle
Danielle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Noel
Noel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
Tomoyoshi
Tomoyoshi (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Cheryl
Cheryl (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月2日
Room had red stains over carpet, had to get a room swap. Requesting this was challenging but eventually occured. Swapped room had A/C issues and maintenance had to get to rectify.
Cleaners didnt replenish toilet paper or tissues often. Had to request from house keeping team. Found housekeeping team a bit delayed with getting to attending to our room during our stay.
Found alot of errors on billing with Valet charges. Most times with Valet, had to collect my own car from the ramp and park it at times.
Most staff were generally pleasant to deal with during the stay. The staff member who stood out the most was Juneric. He was very supportive during the room change, assisting with Valet. His attention to detail, work ethic and willingness to go above and beyond is highly commendable.
Greg
Greg (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
BAEK
BAEK (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
Sarfaraz D.
Sarfaraz D. (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Alborz
Alborz (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Cindy
Cindy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Toni
Toni (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月26日
This place felt dingy and worn out.
There are better choices.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Another brilliant stay, clean quiet rooms. Easy transport options