We called the hotel in advance to let them know that due to flight delays we would be arriving late 2:00AM. They said that would be ok. I asked to make sure the room was ready and the heat turned on as the outside temp was 25 degrees. When we got to our room the front door had a large gap due to the door not being aligned with the door jam. Upon entering we were overwhelmed with a strong moldy and musty smell. Because it was so cold outside we could only open the door slightly to let fresh air in. The we discovered that the heater in the bedroom did NOT work. Even though we asked to have the heat checked prior to arrival. Engineering came to look at heater and could not get it working. By this time is was 3:00AM so we just asked for more blankets and went to bed. The room chilled badly as the hours pasted.
Patricia
Patricia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Friendly staff at Omni Hilton Head
From the time we arrived to the time we left, nothing but smiling friendly faces. The staff was great. Despite the cold weather, we enjoyed our visit to Omni in Hilton Head.
Property appears to have been updated as our room was clean and very spacious. Nice little kitchenette and bar. Beds comfortable, etc.
Certainly give the location, the property and the stafff all high marks. Plus its is literally in the beach…walk out pool area and your in the the beach.
The bed was the hardest bed I’ve ever had. Cockroaches under sink and ants in the refrigerator. Also bathroom door didn’t fit the opening so you had to force it closed. In the middle of the night that makes a lot of noise and wakes up other. This is not what I expected from the Omni hotel.
Joseph
Joseph (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Fun on the Beach
We had a lovely 3 day family stay at the Omni Hilton Head Oceanfront Hotel. Great location, excellent amenities, large, comfortable rooms. What more could we ask for?
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Great winter getaway location.
Superb hotel for that quiet getaway. Superb landscaping around heated outdoor pools and hot tubs.
Antony
Antony (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Everything was nice, easy, calm and overall wonderful. I travel often for work and this was one of the best hotel experiences I’ve had.
Lana
Lana (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月22日
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Edward
Edward (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Tracey
Tracey (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Absolutely love this hotel! We’ve been coming here for 18 years and it’s always an amazing experience! Friendliest and happiest staff ever! Great recent renovations… so comfy and cozy.