Check in was a bit cold. Front desk personel were luke warm. Not inviting. Requested accessible room with roll in shower, i think the room was spacious, but no handicapped bars, no roll in shower, no bench or seat in shower. That said, i could not shower myself let aline handicapped companion, because the shower had no hot water. The sinks did, so there was not a hot watet heater
Issue. The TV did not even turn on. At checkout i informed the desk agent, he wrote it down, and thats it. No apology. To me it seems that the minimal would be