Bathroom was really unclean. There was dried urine on the toilet that we had to clean. The roilet seat is old stained and rusted. It needs to be changed. There was long strands of hair in the shower. The sink around the faucet is rusted out and residue built up. The sofa mattress was badly stained everywhere (big stains). Its needs to be thrown out. I was highly disappointed in Embassay mainly because we were looking for a more upscale hotel hence we chose Embassay and that hotel was more like a 2.5 start.
Kiara
Kiara (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Emily
Emily (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Denise
Denise (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Viaje familiar por 8 dias
Excelente estancia y trato de todo el personal, tuvimos un inconveniente con la limpieza pero lo solucionaron inmediatamente
Euridice Raquel
Euridice Raquel (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
My family’s 1st choice when staying in Brookfield
The stay was amazing,food was great and staff were very professional. Thank you Thomas and your staff for the service and a clean and comfortable Hotel
Craige
Craige (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Mario
Mario (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Super suite
Executive suite upgrade was clean and spacius, thank you very much.
Ryan
Ryan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
lora
lora (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Great stay…the hotel was very clean, reasonably priced, and comfortable.
Kayla
Kayla (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
When I was checking in there was an accident and they closed the pool. I booked the hotel to use the pool with my kids. Unfortunately, when i got there they told me the pool might be closed for the remainder of the day. The African male told us I would be be able to get a refund. I got just an email that said they denied my refund saying my child did a blackflip which is incorrect. My child never went into the pool area so how dare you accuse my child of something they didnt do.
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月30日
Didn’t like the the room looked so nasty. Stained carpet, curtains, broken bar in the shower. Wasn’t pleasant.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月25日
Pamela
Pamela (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Christine
Christine (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月28日
Great night stay
great customer service. The breakfast area was infested by nats all over the food pretty gross. The room was clean and that a huge deal for me. The hotel is outdated compared to other Embassy Suites I have stayed in. Fine one night stay.
christina
christina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
The hotel was very nice. Breakfast was wonderful.
cindy
cindy (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
They are very good
Jose
Jose (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Great location. Clean room. Friendly stafg
Victor
Victor (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Ann
Ann (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月25日
Carpets were old and stained. Shower had mold around it.