It was terrible, I booked my 3-bed room through hotels.com, when we arrived they shocked us by saying "the room is not available and we do not know why it was listed on hotels.com"!!, I had to accept a 1-bed room for my family to pass the night, it should have been a non-smoking room, but it smelled awful, it was like an army of smokers spent 10 years smoking in there.. that was on Dec. 24th, and today is the 28th and has not received my refund yet, never going to repeat this experience