When I checked in, I was told they take a pic of your ID . I asked how long it was kept and was told pretty much indefinitely. I was not comfortable with that as if they get hacked, your info is out there. I was told I could stop by the front desk at checkout and have it deleted. I did so and was told that the person working didn’t know how to do it and would call me when the manager had done so. Still waiting…
Also ran out of toilet paper. Thankfully we bought a roll at the store in anticipation of this occurrence. For an extended stay facility, there was not one kitchen tool in the room, and one facecloth, one hand towel and two half sized “bath” towels for two people. Room was also old and run down with peeling paint.
Joan
Joan (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月27日
Angela
Angela (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月26日
Kirk
Kirk (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月15日
I did not like the fact I was put in a room that had a patched wall and had holes and the bathroom sink was damaged
Kelly
Kelly (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Amelia
Amelia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月9日
Natalie
Natalie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Very clean and comfortable room and good check-in service. The website said the hotel would offer breakfast, but it did not. It also said there would be amenities like shampoo and there were not. The website should be more accurate about this, but the room was still excellent for the price and we would definitely stay again.
Don and Marcia
Don and Marcia (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
Overall our stay was great. We had 5 rooms for 13 people and wanted to keep the cost down. We got what we paid for. The staff was wonderful. I was surprised when they didn't take cash, but that was my fault because I didn't read every little detail in my search. This is a bare bones motel. No hair dryers, shampoos, had to search for a garbage can in our room etc. They offer stoves and microwaves, but nothing in the room for pans or utensils. I guess things have changed since the last time I stayed at an extended stay. Fortunately, we weren't counting on any of that as our stay was a short stay. We had a place to crash for the night and enough room to play some cards for a bit. It served it's purpose.
Lori
Lori (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月24日
This had a better rating when I booked but it does not deserve even a 7 star rating. Property was in very poor condition. We were not given any kitchen items for free so why even stay there? Linens were limited to a towel and a washcloth. Ultimately its saving grace was it was near a Texas Roadhouse restaurant.
Susan
Susan (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
Douglas
Douglas (6 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2024年9月23日
There is no desk agent available after 10pm. We arrived from a wedding and had to wait 15 minutes before someone was able to come down and check us in. It was another 10 minutes for them start up computers and find the reservation. Our room was barebones, no soap, shampoo, conditioner, two small towels in the bathroom. The room we stayed in was musty when we walked in and was far too warm.
Hannah
Hannah (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月23日
Daniel
Daniel (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月21日
It's an extended stay property so no amenities whatsoever. No coffee anywhere, no vending machines, no soap in bathroom. Our toilet wouldn't flush and the thing on the tub that makes the shower work was broke so we couldn't shower. But the bed was comfy.
Robyn
Robyn (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月14日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Lisa
Lisa (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月7日
Tera
Tera (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
The staff were so nice and friendly
Lisa
Lisa (7 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月4日
When I booked a room, the amenities included morning coffee and a grab and go breakfast. A new owner recently took over and this service was not provided. This is a very spartan hotel. I got only two towels, two washcloths and one bar of soap. We are required to take out our own trash and put it in the dumpsters. I checked outside that morning and the dumpsters were overflowing with trash. I packed up the trash and left it in the room with a note. I will never book a room with this company again.
Robert
Robert (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
Patricia
Patricia (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月1日
No breakfast. Poor communication.
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Room was easy to get too except they didn't empty garbage can in kitchenette area