I BOOKED OCTOBER A FOR QUEEN BED BEDROOM MOUNTAIN VIEW AND I PAID IT IN ADVANCE.
ON THE FIRST NIGHT, I HAD A HANDICAPPED ROOM NEXT TO THE SWIMMING POOL WITH A LOT OF NOIS,E AND IT WAS IMPOSSIBLE TO SLEEP, I DIDNT ACCEPTED
THAT AND AFTER THEY CHANGED ME TO A ONE BED KING WITH A COUCH VERY UNCOMFORTABLE LOOKING TO A NOISE STREET
Manuel
Manuel (8 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月6日
I DID NOT STAY THERE
I CANCELLED THIS TRIP IN NOVEMBER
Jennifer
Jennifer (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Weekend stay
Bright, big, clean with everything on site.
Teresa
Teresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Fernando
Fernando (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Diana
Diana (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
F
F (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Would Stay Here Again!
I would stay here again. The front desk staff were welcoming. The room was spacious and clean. The bed and pillows were comfortable. Good water pressure in the shower. Walkability factor was convenient to reach all casinos in a fair amount of time.
Tricia
Tricia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Terry
Terry (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月4日
Blood stains at bed
Blood stains in the beds, not proper cleaning
Domingo
Domingo (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
quite noisy entire the building, and so much of heavy traffic by the hotel. Valet parking took one hour to get the car. $30/day for parking is quite expensive.
Jun
Jun (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Inna
Inna (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Disappointed with all the fees
Good location, close to gondola at Heavenly. Did not like the fact that they require you to valet your car for 35$ a day, you can not take your bags up to your room you have to use the bell hop service, they pretty much make you store your snowboard/ski gear in a designated area where you have to go pick it up in the morning. They charge an additional 50 resort fee each day, so many hidden costs. Be mindful of checking out there is a wait since you have to wait with everyone else to get your car from valet. I probably would not stay here again.
Polly
Polly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Hotel was very nice! Service was great, employees very friendly! I would stay there again!
Tricia
Tricia (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Bonito lugar con nieve
Buen lugar para conocer la nieve
Eduardo
Eduardo (6 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月1日
Never again
My day was horrible. We ordered root service never got it went to get seated at the restaurant that was nearly empty staffing. Noris wouldn’t see us to try to make things right they offered us a single free breakfast when there’s a family of four or one nights resort fee, which really didn’t make up for being woken up at 11 o’clock at night due to a fight that lasted for 45 minutes until the police showed up
Daniel
Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Positives Hotel was in a great location near shops and restaurants, gondola and shuttles to heavenly ski resort. Room was spacious. Negatives were not as clean as expected, $50 resort fee for a gross dirty pool and spa with duty used towels scattered everywhere and a broken shower with dirty bathroom and clogged drains where pool deck was flooded and water everywhere. Jacuzzi was the grossest one I have ever seen with brownish green foam layered on top. Absolutely disgusting.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Miles
Miles (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
Horrible Views of Rood only.
We were so excited to have beautiful views as we live in flat Texas. We had 2 rooms for an entire week staring at the roof. My MIL who is 82 stayed in the room with zero view to enjoy. It ruined our entire trip to be honest. You would think that these would be the last rooms to be given out, also am also in the hospitality business.
Donece
Donece (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Patrick
Patrick (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Incrível!
Adoramos esse hotel, os quartos são muito espaçosos e ele tem várias atividades de resort que não são normais no EUA. Muito bem localizado!