2/10 欠佳
2025 年 8 月 18 日
“Deeply Disappointing Stay During a Difficult Time
My family and I traveled to Cuthbert, GA for our aunt’s funeral and reserved 7 rooms (double occupancy, 1 night each).
At first, things seemed fine. The building, though dated, appeared generally well-kept. The lobby was clean, pleasantly scented, and had a quaint feel. The desk clerk was professional and courteous.
Unfortunately, the rooms told a very different story. My sister and I were first assigned to Room 116 (backside, ground floor). The moment we opened the door, we were hit with the overwhelming stench of stale cigarettes, mildew, and what smelled like a dead animal. Since we knew smoking rooms were available in the hotel, I called the desk to ask if we had been given one by mistake. To the clerk’s credit, he was kind and promptly reassigned us to another room.
Room 207 (second floor, front side) was no better. In fact, it was worse. The bathroom had not been cleaned—remnants were still in the toilet, and strands of wet hair clung to the shower walls. Only two towels were provided, with no hand towels or washcloths. The beds, while made, had not been changed after the last guests; the sheets were full of hair and skin flakes. The comforter was dirty, the blankets reeked of mildew, and some even had cigarette burns. The carpet was sticky underfoot, and the room smelled strongly of mold.
Sadly, our experience was not unique. Out of the 7 rooms we booked, every single one had similar issues.
This was an incredibly disappointing and unpleasant stay for our entire family
Christy
Christy (1 晚家庭旅程)
Hotels.com 真實旅客評價
