Our stay at Zara Cave was okay. The staff was really nice and breakfast was delicious but overall I found a couple things really misleading.
I was expecting a hotel built into a hillside with rooms like caves. This hotel is a regular stand alone hotel built from stone looking materials, but definitely not caves. The room was nice, clean and spacious, it just wasn't a cave hotel in my opinion. The hotel is in the middle of town surrounded by dozens of other similar hotels, not on a hillside.
The balloons were cancelled both days we were there, but I'm almost certain they wouldnt be able to get as close as they show in some of the photos since the hotel is right in the middle of the town. They have a photoshop package that they offer and I think thats what you see when they show the balloons really close and right behind the terracel. Again, we didnt get to see the hot air balloons, but that would be my guess based off the location of the hotel.
They advertise soundproof rooms but this was not the case at all. We were woken up by very loud crying cats one morning at like 6am and people walking up to breakfast or talking in the courtyard. You can hear everything in the room clearly without any kind of noise dampening. It was disappointing as we were very tired.
Lastly, I chose this hotel partially because they offered onsite parking. This is not the case, you have to fend for your yourself and find your own parking which was difficult and frustrating after a long day.