Our stay was nice. The room has been renovated. We were on the 4th floor with a balcony. The shower is a bit tricky because of there the water sprays and the door opening. It was a pretty steady 72 degrees, so if you like it cooler at night that’s not really possible. Bed and pillows are comfortable. It looks like the carpet in all the rooms is being replaced with new lvp. It’s not noisy at all. Hopefully the carpet in the halls is next? Just needs a refresh in the lobby. It’s a beautiful property and a great location.
Ann
Ann (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月18日
Not happy
We booked and paid for a double bed, with balcony with fireplace room for 2 nights. When we checked in without explaining we were not getting that they sent us to a room eith no balcony and fireplace and
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年3月16日
Cody
Cody (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月16日
Lovely place
Beautiful hotel in a great location. Service was kind but slow.
Tracy
Tracy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月16日
Air conditioning did not work correctly and maintenance failed to repair it after snarky comment.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年3月14日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月11日
Eldorado either does not care or does not listen.
Horrible experience with the hotel not having the room we booked and placing us in a room that had remodeling going on across the hall which meant the ice machine and furniture were directly in front of our room the entire stay. Everyime we went out or returned, there were the stacks of stuff directly in front of our room. I spoke to the front desk and they shrugged it off as part of the remodel. Young lady could did not care about any issue we had.
Douglas
Douglas (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月28日
Nancy
Nancy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Enid
Enid (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Ross
Ross (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
Marshmallow Bed
Bed was too soft and pillows were worse. You should have a mix of pillow types. Maybe the mattresses need to be replaced. Room was otherwise quiet and comfortable.
Jean
Jean (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月23日
Dee
Dee (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
anne
anne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Our go-to hotel for Santa Fe
My husband has been to this hotel briefly for work trips and shared how much he enjoys the hotel and being so close to the downtown square, so when the chance arrived to take a couples trip, I knew where I wanted to go. The hotel is a great mix of Santa Fe culture with a modern twist in the lobby/bar area. We loved being able to come back to the room and enjoy a fire or the balcony (especially at sunset! so pretty!!) I was pleasantly surprised that I slept so well in the beds, the pillows looked flat but I found them very comfy when stacked. All the staff was friendly. Great location to be within walking distance of the Plaza Square or down to the Railyard area. My in-laws have also stayed here with their dog before and loved it.
Aja
Aja (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Rachel
Rachel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Eldarado spa and hotel was great!
It was amazing! Great service and very clean.
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月12日
Not worth it.
A number of lights were out. We requested they be replaced. We stayed three nights, and they never replaced the burned-out bulbs. They have no luggage carts, and you have to carry all of your bags to your room. The desk in our room had literally been carved with a knife. I assume for kindling for the fireplace. They have no prices posted for their concessions, I got a pint of milk, actually only 14 ounces. The receptionist never mentioned the price. When I got my room bill, they charged me $6.49 for it. Thats $60 a gallon! If they need money that badly. I won't be back.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Adriana
Adriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Art
Art (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Mediocre
This is an ok hotel. But no more that 3 star.
I would be more positive at a lower price point. The safe door hangs open and I ran my leg into it twice till I finally shoved a folded magazine under the table so it would swing shut. The tv was inop so while we were out maintenance fixed it but left the very large cabinet out in the room. My wife and I together managed to push it back against the wall. The “resort fee” is $70 a day I think that’s for parking?
No way to plug in your phone/ipad on one side of the bed.
The room was clean, water hot. If this was a holiday inn I would not complain.
richard
richard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Santa Fe trip
Quick, pleasant stay. Beautiful hotel and great service!