Very dirty, the sink has a woman's hair, the floor is full of dust
Tammy
Tammy (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025年3月29日
Overall our stay was good. The front desk host, Adam was great. He was very nice and helpful. Other services requested from us were complete in a timely manner by other staff.
However, there were a few things could’ve been better such as: Carpet area by the wet bar in our room could have vacuumed better because that carpet area by the refrigerator was not clean (There was dust and other debris on carpet)
Also, the cabinet-drawers were somehow broken because those drawers won’t stay shut/closed. It keeps roll out opened. We have to put a sitting tool in front of it to hold those drawers closed.
vi
vi (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月24日
Room AC didn't work
That bathroom door would not shut or fully close
Very poor water pressure
Asked for pillows and blankets and never got anything
Jon
Jon (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月24日
Very nice staff but a disappointing stay
We waited over an hour and a half past checkin time for our room, no shuttles working regularly, broken elevators, black mold around the patio door, and broken ice machine on our floor. Until they fix their staffing issues this isn't worth the money.
Lisa R
Lisa R (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月22日
Adam
Adam (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月18日
Kaoru
Kaoru (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月15日
jose p
jose p (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月14日
Easy check in and nice staff! The room we were in did not seem clean there was a hole in the carpet, enamel coming off of the bathtub, and bathroom floor was dirty.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2025年3月9日
Shame on Hilton
In room 610 there was a lot of BLACK mold in the bathrooms along the corners of the walls and in the tub. There was a lot of water hardness deposits on the shower head and the sink faucets. The water coming out of the faucets had a bad smell. There were holes in the bed sheets and bed spreads. Lots of dust in the cushions of the couch and I looks like things have not been thoroughly cleaned behind and on top of furniture. It should be more of a 1.5 star not a 3 star.
Joshua
Joshua (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月8日
Chanel
Chanel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月8日
VICTOR
VICTOR (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月5日
Not great
Booking of 8 rooms as part of business trip. Multiple problems with air conditioning/ heating across the rooms. Noise issues, several room swaps required
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年3月4日
Just want we needed
Good ambience - even though older property
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月2日
Embassy Suites
The hotel was outdated for an Embassy. The front desk service was excellent.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025年2月26日
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月26日
Overnight
The stay was just OK. The staff was helpful and friendly, but the parking was more challenging.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月25日
Nice place...a tad bit cold at night
The breakfast was great. The omelet could be a bit bigger, and I would have preferred more bagels and maybe waffles or pancakes, but other than that it was perfect. The one criticism I would have was that the heat didn't work, and repeated calls to the front desk did not fix it.
James
James (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月23日
We have to change rooms three times as the rooms were not ready and not fit due to some issues ie toilet blockage , musty and smoke smell in the room. Air conditioning not working properly and dust coming out of the system. Beds are comfortable and toilet shower are good but shower head is full of limescale. The floor is dusty. Good coffee tea maker. Fridge and freezer and microwave are useful.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025年2月19日
No AC or Heat
No AC or Heat because of the temperature outside was between 50-70 which I'm assume it's this range most of the time. It was being controlled by the hotel so there is no overriding the system. We did have a balcony door that had to be open to cool the room, but then it was on a very busy street so we heard all kinds of noises. Made it very difficult to sleep with the door open. Closing it made it too hot. This really is a deal breaker not being able to control the room temperature.