If you don’t have kids and don’t need the pull out couch- don’t stay here. The hotel is enclosed, so your door goes to the “outside” - which means you hear EVERYTHING from the lobby and center of the hotel. Screaming kids chasing each other. A dad and daughter yelling to “say hi” to the mom but from 5 floors up (right outside our door). The free breakfast is great- but a lot of people go into the center of the hotel if the seating area is full - more noise. If you need quiet - don’t stay here.
Coffee is what you’d expect for a free breakfast. A Starbucks is 1 short block down the street.
The bathroom shower head was in need of a good clean and had a hole exposing the inside of the walls.
We also found a pair of dirty men’s underwear stuffed under the tv. When we told the front desk, they said thank you, and sent someone about an hour later to come and collect it. But acted like it was nothing.
Air filters were dirty, and I would recommend to wipe everything down before you touch it (remotes).
The trash around the elevators took 3 days to pick up (plates, pizza box). No one noticed that?
The entire staff we interacted with (including valet) were all very nice and professional.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
I loved is the best hotel for my trip really good beautiful hotel very friendly costumer service good breakfast
GERSSON
GERSSON (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Great except for one Thing
The suitywas clean and nice except for a large crack in the bathroom sink.
William
William (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Zena
Zena (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
lack of information by Hotels>com
we were sadly informed that there is a $34/day parking fee
added to that isult the first night we returned the entrace to hotel PACKED with cars we sat for over hour with no movement of cars( an ambulance tried to arrive i midst of confusion) finally i went into hotel an informed only one valet. gave keys to front desk(at 10pm) at 11;30 car still in driveway of hotel. last night car left near street all night very unsafe conditions.would not stay here again we have a new toyota venza so needed safe no compensation made for inconvenience. evening cotails a joke potatochips and water down drinks.
we booked this hotel for the parking and breakfst with cottails in evening. very disappointed. hotels .com did not state charges for parking plus tourism fees added to billing
Jewell
Jewell (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Jong Ho
Jong Ho (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Rena
Rena (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Noisy and no maid service
I was disappointed that our room was never attended to even though we were out of our room by 9:30am. Kids running and screaming in the hallway outside our room was not acceptable. Half were high school athletes that should have known better. We’ve stayed here many times but it’s obviously just for people with children that don’t care about other people staying there.
Melinda
Melinda (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Renee
Renee (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Lauren
Lauren (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Howard
Howard (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月20日
Terrible customer service
The front desk was terrible. When asked for water to take my medication she said my only option was to buy water from the store. Unless I had a Hilton reward card. I left before restaurant opened.
Iyad
Iyad (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
Beat up hotel...
Beat up hotel needing a serious deep cleaning. Thats all I have to say...
JOSHUA
JOSHUA (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Excellent property and excellent stay as usual. I’ve been staying here for about 110 years now.
Kim
Kim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Raul
Raul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Janaea
Janaea (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Guadalupe
Guadalupe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
JAMES
JAMES (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Suzette
Suzette (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Valet parking was very expensive $34! A self park option would be advisable. I would seek other hotel options where self parking is available if that rate continues.
Allan
Allan (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
Comfortable but pricy
This hotel is comfortable and well-appointed, but it is expensive, and in addition you have to pay for parking.